Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Abbey Ladwig

West Allis,WI

Summary

Experienced caregiver with a Bachelor of the Arts in Social Work (2015) and a strong background in supporting children with special needs, including those with autism and complex medical conditions. Skilled in Applied Behavior Analysis (ABA), behavioral intervention, and individualized care strategies. Recent experience includes providing respite care for a medically compromised child, offering both emotional support and practical assistance in a home setting. Known for compassionate, patient-centered care, strong advocacy skills, and the ability to collaborate with families, therapists, and healthcare providers. Seeking a new opportunity where I can continue to support and empower children and families in meaningful ways.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Play Cafe Assistant

Bug & Goose Play Cafe
02.2024 - Current
  • Assisted in daily cafe operations, ensuring smooth service and customer satisfaction.
  • Maintained cleanliness and organization of work areas to uphold health standards.
  • Handled cash register transactions efficiently, providing accurate change to customers.
  • Supported inventory management by restocking supplies and monitoring stock levels.
  • Engaged with customers to take orders and provide menu recommendations effectively.
  • Trained new staff on operational procedures and customer service expectations.
  • Prepared high-quality espresso beverages according to standardized recipes and customer preferences.

Respite Care Provider

Broadscope Disabilities
09.2018 - 05.2025
  • Assisted clients with personal hygiene, meal preparation, and medication management to ensure well-being.
  • Provided compassionate care and support to individuals with disabilities, enhancing daily living experiences.
  • Trained new respite care providers on best practices for client engagement and safety protocols.
  • Implemented activities that promote social interaction and cognitive stimulation for clients, improving quality of life.
  • Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
  • Administered medications accurately, ensuring patient health and adherence to prescribed treatments.
  • Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
  • Assisted with daily living activities, running errands, and household chores.

Coach

Girls On The Run Of Southeastern Wisconsin
09.2022 - 11.2023
  • Facilitated weekly practices, promoting teamwork and positive communication among diverse groups of girls.
  • Led discussions on personal development topics, empowering girls to set goals and overcome challenges.
  • Enhanced team performance by developing and implementing effective coaching strategies.

Sales Ambassador

Lush Cosmetics
04.2019 - 10.2019
  • Developed customer engagement strategies to enhance brand loyalty and drive sales growth.
  • Conducted product demonstrations, effectively communicating features and benefits to diverse audiences.
  • Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
  • Increased sales by building strong relationships with clients and providing excellent customer service.
  • Educated customers on product features and answered questions regarding product use.
  • Maintained clean, organized and professional work environment.

Customer Service Team Lead

Meijer
11.2018 - 02.2019
  • Led customer service team to enhance support quality and efficiency.
  • Streamlined workflows, resulting in increased team productivity and morale.
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Coordinated shift schedules efficiently to ensure adequate coverage during peak hours without compromising service quality.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Lead Barista

Starbucks (Meijer)
02.2018 - 11.2018
  • Trained and mentored junior baristas to enhance customer service skills and product knowledge.
  • Led team in daily operations, ensuring quality control and consistency across all beverage offerings.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain operations.
  • Oversaw equipment maintenance schedules, ensuring optimal performance and safety compliance.
  • Cultivated a positive work environment, fostering teamwork and high morale among staff members.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Preschool Teacher

Here We Grow Preschool and Childcare Center
06.2017 - 02.2018
  • Developed and implemented age-appropriate curriculum fostering cognitive and social development.
  • Created engaging lesson plans utilizing diverse teaching methods to cater to various learning styles.
  • Facilitated a positive classroom environment promoting inclusivity and respect among students.
  • Assessed student progress through observation and tailored activities to meet individual needs.
  • Collaborated with parents and caregivers to enhance child development strategies at home.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Applied play-based strategies to provide diverse approaches to learning.

Behavioral Treatment Technician

Wiebusch and Nicholson Center for Autism
03.2016 - 05.2017
  • Implemented individualized behavioral intervention plans to support client development.
  • Monitored and documented client progress, ensuring adherence to treatment protocols.
  • Collaborated with multidisciplinary teams to enhance treatment strategies and outcomes.
  • Trained and mentored junior technicians on best practices in behavioral therapy techniques.
  • Maintained a safe and supportive environment for patients, fostering positive behavior change.
  • Documented daily progress notes, detailing patient responses to interventions and areas of improvement or concern.
  • Enhanced patient progress with consistent data collection and analysis of behavioral patterns.
  • Supported families by providing guidance on effective parenting techniques and strategies for managing challenging behaviors at home.
  • Developed strong rapport with patients through active listening, empathy, and patience, establishing trust within therapeutic relationships.

Direct Support Professional

St. Coletta of Wisconsin
11.2015 - 03.2016
  • Provided personal care and assistance to individuals with disabilities, enhancing daily living skills.
  • Developed and implemented individualized support plans, promoting client independence and well-being.
  • Facilitated communication between clients, families, and interdisciplinary teams to ensure holistic care.
  • Mentored new staff on best practices in direct support, fostering a collaborative work environment.
  • Advocated for client rights and access to community resources, improving quality of life outcomes.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Dietary Aide

Fairhaven Senior Services
01.2015 - 07.2015
  • Assisted in meal preparation, ensuring adherence to dietary guidelines and safety protocols.
  • Supported kitchen staff in maintaining cleanliness and organization of food service areas.
  • Collaborated with nutritionists to enhance meal options for residents with specific dietary needs.
  • Trained new team members on food handling procedures and kitchen operations.

Education

Bachelor of Arts - Social Work

University of Wisconsin Whitewater
Whitewater
12-2015

Skills

  • Strong verbal communication
  • Dependable performance
  • Strong task management
  • Collaborative problem-solving
  • Effective problem resolution
  • Strong attention to detail
  • Hygiene maintenance
  • Transportation services
  • Meal preparation
  • Housekeeping tasks
  • Adaptive equipment use
  • CPR/AED training
  • Care plan development
  • Fast learner
  • Critical thinking
  • Problem identification

Affiliations

  • Phi Alpha Honor Society for Social Work
  • Alpha Sigma Alumni

Certification

  • Team Lead Development Program (Meijer)
  • Starbucks Coffee Master (Starbucks - Meijer)
  • Advanced Store Training (Starbucks - Meijer)
  • Introduction to the Child Care Profession (The Registry)
  • Mandated Reporter Online Training (WI Child Welfare Professional Development System)
  • Certified Peer Educator (UW-Whitewater)

Timeline

Play Cafe Assistant

Bug & Goose Play Cafe
02.2024 - Current

Coach

Girls On The Run Of Southeastern Wisconsin
09.2022 - 11.2023

Sales Ambassador

Lush Cosmetics
04.2019 - 10.2019

Customer Service Team Lead

Meijer
11.2018 - 02.2019

Respite Care Provider

Broadscope Disabilities
09.2018 - 05.2025

Lead Barista

Starbucks (Meijer)
02.2018 - 11.2018

Preschool Teacher

Here We Grow Preschool and Childcare Center
06.2017 - 02.2018

Behavioral Treatment Technician

Wiebusch and Nicholson Center for Autism
03.2016 - 05.2017

Direct Support Professional

St. Coletta of Wisconsin
11.2015 - 03.2016

Dietary Aide

Fairhaven Senior Services
01.2015 - 07.2015

Bachelor of Arts - Social Work

University of Wisconsin Whitewater

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