Abbey Licari
Grandville,MI
Summary
Skilled dental assistant with experience in supporting dentists and hygienists to deliver quality oral care. Demonstrated ability to manage patient records, prepare treatment rooms, and assist with dental procedures efficiently. Known for strong organizational skills and capability to maintain sterile environments, ensuring patient comfort and safety. Contributed to improving patient satisfaction scores through effective communication and service.
Overview
20
20
years of professional experience
Work History
Surgical Dental Assistant
Grand River Periodontics
Grandville, MI
03.2024 - 04.2025
- Performed routine laboratory tasks including impressions, x-rays, and charting of teeth.
- Monitored vital signs during treatment to ensure patient safety.
- Followed infection control protocol when handling contaminated items according to OSHA guidelines.
- Documented patient records during procedures and added notes taken to treatment chart.
- Conducted regular inventory checks of supplies needed for surgery.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Provided post-operative instructions to patients regarding care of oral tissues and wound healing.
- Greeted patients warmly upon arrival at office and provided them with comfort items like blankets or pillows.
- Assisted the dentist in preparing and providing surgical dental treatments, such as extractions, implants, and periodontal surgery.
- Took medical and dental history and recorded vital signs of patients.
- Assisted with intraoral photography during examinations or surgeries.
- Established clean, sterile and welcoming environment for patients.
- Set up instruments and equipment for surgical procedures according to established protocols.
- Ensured that all instruments were properly cleaned before sterilization process was initiated.
- Maintained sterilization techniques to ensure a safe environment for both staff and patients.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Office Manager
Grandville Endodontics
Grandville, MI
02.2005 - 04.2024
- Managed front desk operations including greeting patients, answering questions at check in, getting pre-treatment estimates for patients and checking patients out after all procedures.
- Responded to patient inquiries via phone or email in a professional manner.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs as well as OSHA/HIPPA and CPR training.
- Established clean, sterile and welcoming environment for patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Conducted routine maintenance of equipment used in dentistry operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Kept accurate records of dental treatments provided for each patient's visit.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Documented patient records with procedures performed and added notes taken to charts.
- Took digital X-rays of teeth using radiographic equipment.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Took medical and dental history and recorded vital signs of patients.
- Prepared bills and completed insurance forms using system software.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Ensured compliance with infection control policies and procedures.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
Education
DA - Dental Assistant
Everest Institute
Grand Rapids, MI04-2005
Some College (No Degree) -
Davenport University
Grand Rapids, MISkills
- Dental radiography
- Patient record management
- Infection control
- Surgical assistance
- Inventory management
- Instrument sterilization
- Oral surgery support
- Clinical documentation
- Patient communication
- Time management
- Customer service
- Disinfecting rooms and equipment
- Postoperative care
- Implant placement assistance
- Treatment room setup
- Insurance billing
- Suture removal
- Professionalism
- Bone grafting support
- CPR/AED
- Dental equipment maintenance
Timeline
Surgical Dental Assistant
Grand River Periodontics
03.2024 - 04.2025
Office Manager
Grandville Endodontics
02.2005 - 04.2024
DA - Dental Assistant
Everest Institute
Some College (No Degree) -
Davenport University