Abbey McCoy
Tallahassee,United States
Summary
· My work experience consists of communicating with County Health Department and Emergency management workers, along with healthcare providers, all across the state of Florida, building rapport and long-term relationships, and achieving understanding of the Comprehensive Emergency Management Plan and Special Needs Registry systems.
· I have experience working with the Special Needs Registry and am committed to the system.
· I am currently pursuing a degree in Public Health and I am very passionate about the field. Working in the Public Health field, especially in emergency preparedness, is my ideal career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Government Operations Consultant I
Florida Department of Health
08.2022 - Current
· Subject matter expert on registering the public for the Special Needs Registry
· Assist county Emergency Management and Department of Health with Special Needs Registry operability.
· Write scripts for Special Needs Registry user guides.
· Assist with videos for the Special Needs Registry user guides.
· Communicating with developers and business analyst regarding the design of new electronic systems.
· Customer service and interaction to enable customers to comply with state statutes.
· Respond to customer emails and phone calls.
· Prepare letters to healthcare providers.
· Provide guidance on revisions to comply with state statue when necessary.
· Data management using ReadyOp.
Sales Associate
Loft Outlet
08.2021 - 08.2022
- Provided exemplary customer service to guests.
Education
Bachelor of Science - Public Health
Florida State University
Tallahassee, FL05.2025
Associate of Arts -
Tallahassee Community College
Tallahassee, FL07.2023
Skills
- Detail oriented
- Organized
- Diligent
- Excellent written and oral communication skills
- Develops positive workplace relationships
- Microsoft Office 365
Certification
- IS-00100.c: Introduction to Incident Command System, Federal Emergency Management Agency, 08/01/22
- IS-00200.c: Basic Incident Command System for Initial Response, Federal Emergency Management Agency, 02/01/23
- IS-00700.b: An Introduction to the National Incident Management System, Federal Emergency Management Agency, 08/01/22
- IS-00800.d: National Response Framework, An Introduction, 08/09/23
References
- Jeffrey Bielling (ESF8 Operations and Planning Manager) (850) 617-1522
- Lee Flowers (Administrative Assistant III) (850) 617-1510
- Alyssa Ferrell (Coworker- CEMP Review) (850) 245-4040
Timeline
Government Operations Consultant I
Florida Department of Health
08.2022 - Current
Sales Associate
Loft Outlet
08.2021 - 08.2022
Bachelor of Science - Public Health
Florida State University
Associate of Arts -
Tallahassee Community College