Scheduled and confirmed appointments for clients and customers, managing a complex calendar for multiple staff members.
Answered incoming calls, took messages, and left voice mails.
Maintained a neat reception area by organizing materials and tidying up furniture.
Provided excellent customer service at all times while interacting with both internal and external customers.
Assisted stylist with additional needs
Greeted clients with a welcoming demeanor and provided them with assistance.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; and verifying receipt of supplies.
Education
High School Diploma -
The Newman School
Boston, MA
05-2024
Skills
Organization skills
Leadership skills
Schedule Management
Time Management
Customer service
Google Suite
Microsoft
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Accomplishments
I was chosen as captain of my school's varsity volleyball team junior and senior year.