Achieved operational efficiency in management and customer service. Enhanced employee performance by providing coaching and development opportunities. Cultivated a reputation for reliability and dedication in all responsibilities. Detail-oriented with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Manager
4 Years
Texas Roadhouse | 09.2022 - Current
Ensured exceptional guest experiences through timely and courteous service.
Managed day-to-day operations to support organizational goals and enhance service delivery.
Managed and coordinated staff activities to ensure efficient workflow and productivity.
Collaborated with management team to align project objectives with organizational strategy.
Guided team members in executing project tasks effectively.
Oversaw table assignments to optimize workflow and enhance guest satisfaction.
Led team in delivering exceptional dining experiences through effective communication and coordination.
Manager
3 Years 3 Months
Outback Steakhouse | 06.2019 - 09.2022
Facilitated training and development programs for new employees.
Collaborated with management team to align project objectives with organizational strategy.
Facilitated communication between departments to enhance project efficiency.
Guided team members in executing project tasks effectively.
Oversaw comprehensive inventory management processes to ensure optimal stock levels.
Monitored and analyzed food costs to enhance profitability and reduce waste.
Oversaw daily operations to ensure adherence to quality and service standards.
Trained and mentored staff on best practices in customer service and food safety.
Quality
2 Years 8 Months
Woodbridge Corporation | 10.2016 - 06.2019
Conducted thorough inspections of products to ensure compliance with quality standards.
Utilized precision measuring tools to assess product specifications and tolerances.
Identified defects and deviations, reporting findings to production teams for immediate resolution.
Trained new inspectors on quality control procedures and best practices for efficiency improvement.
Inspected incoming and outgoing materials for accuracy and quality.
Team Leader
2 Years 1 Month
Whirlpool | 09.2014 - 10.2016
Developed training materials to enhance employee understanding of operational processes
Assisted in evaluating training effectiveness through feedback and assessments
Mentored new hires, resulting in stronger staff development and increased productivity.
Set up, operated and maintained production machinery.
Assistant/Business Owner/President CEO
11 Years 8 Months
Truckers Transport LLC | 01.2015 - Current
Launched Truckers Transport LLC to realize and expand upon the entrepreneurial legacy of Theodore Pasqualone.
Assisted in maintaining compliance with state and federal regulations. Scheduled appointments efficiently. Supported various administrative tasks as needed.
Assumed ownership and presidency of the company following the passing of the previous owner.
Education
High School Diploma
Fremont Ross High School | Fremont, OH | 06-2013
AABMT - Business Mgmt. Tech
Bowling Green State University | Huron, OH | 08-2026
3.6 GPA
BTAS - Small Business Enterprise
Bowling Green State University | Huron, OH | 05-2028