Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Perez

Hillsboro

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. - Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Overview

1
1
year of professional experience

Work History

Server

TopGolf
Hillsboro
12.2024 - Current
  • Provided excellent customer service to enhance guest experiences.
  • Assisted in taking food and drink orders accurately.
  • Delivered food and beverages promptly to guests' tables.
  • Maintained cleanliness of dining areas throughout shifts.
  • Supported team members during busy periods to ensure smooth operations.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Greeted guests and provided menus.

Guest Service

Topgolf
Hillsboro
05.2024 - 06.2025
  • I would greet the guest and check them in.
  • I worked with a computer system to get the guest checked in.
  • Would gather people's info to get them out to where they need to be.
  • Assisted guests with inquiries and provided excellent customer service.

Dining

Universty of oregon
Eugene
9/1/23 - 06.2025
  • Prepared food according to the schools recipes and standards.
  • Stocked food items, beverages, and other supplies for service.
  • Cleaned dishes, utensils, and equipment according to sanitation standards.
  • Maintained cleanliness of the dining area throughout shift hours.
  • Operated cash register accurately while processing customer orders quickly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Retail Sales Associate

Kohl's
Hillsboro
11/12/21 - 9/23/23
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Handled customer complaints in a professional manner.

Education

Bachelor of Arts - Psych

University of Oregon
Eugene, OR
06-2026

Associate of Arts - Psych

Portland Community College
Portland, OR
06-2024

High School Diploma -

Century High School
Hillsboro, OR
06-2022

Skills

  • Money Handling
  • Customer Service
  • Customer Needs Assessment
  • Fitting room maintenance
  • Problem-Solving
  • Sales goal achievement
  • POS system operations
  • Customer Assistance
  • Food Preparation
  • Sanitation Practices
  • Food Storage
  • Table Setting
  • Food safety knowledge
  • Strong Work Ethic
  • Food preparation techniques
  • Safe Food Handling
  • Cleaning
  • Guest engagement
  • Liquor, wine, and food service
  • Food running

Timeline

Server

TopGolf
12.2024 - Current

Guest Service

Topgolf
05.2024 - 06.2025

Dining

Universty of oregon
9/1/23 - 06.2025

Retail Sales Associate

Kohl's
11/12/21 - 9/23/23

Bachelor of Arts - Psych

University of Oregon

Associate of Arts - Psych

Portland Community College

High School Diploma -

Century High School