Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Waitress
The Forager
Howard City, MI
04.2022 - Current
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Presented food and beverages to guests at tables.
Relayed orders to service bar and kitchen via point-of-sale register system.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Cleared table and bussed dishes to allow for quick setups.
Retail Associate
Sticks N Stones
Pierson, MI
04.2021 - 09.2021
Stocked and cleaned shelves while maintaining neat and orderly store.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assisted customers by phone regarding store operations, products, promotions and orders.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Served and scooped ice cream, following sizing specifications.
Cleaned and organized utensil area, napkins station and restroom facilities.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.