Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Abbey Salisbury

Kent City,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Waitress

The Forager
Howard City, MI
04.2022 - Current
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented food and beverages to guests at tables.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Cleared table and bussed dishes to allow for quick setups.

Retail Associate

Sticks N Stones
Pierson, MI
04.2021 - 09.2021
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Served and scooped ice cream, following sizing specifications.
  • Cleaned and organized utensil area, napkins station and restroom facilities.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.

Education

High School Diploma -

Cedar Springs High School
Cedar Springs, MI
05.2022

Associate of Arts - French

Grand Rapids Community College
Grand Rapids, MI
04.2023

Skills

  • High Energy and Stamina
  • Upselling and Cross Selling
  • Verbal and Written Communication
  • Service-Oriented
  • Team Player
  • Ability to Lift 30 Pounds
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Relationship Building
  • Cleaning and Sanitizing

Affiliations

  • Bmx
  • Crafting
  • Traveling
  • Plants

References

References available upon request.

Timeline

Waitress

The Forager
04.2022 - Current

Retail Associate

Sticks N Stones
04.2021 - 09.2021

High School Diploma -

Cedar Springs High School

Associate of Arts - French

Grand Rapids Community College
Abbey Salisbury