Summary
Overview
Work History
Education
Skills
Technologyplatforms
References
Timeline
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Abbey Stetler

Abbey Stetler

Erlanger,KY

Summary

Motivated manager with a talent for building and leading teams, as well as a knack for problem-solving. Skilled in fostering positive customer relations and building strong relationships. Utilizes independent decision-making skills and sound judgment to drive company success. Committed to applying training, monitoring, and morale-building abilities to increase employee engagement and enhance overall performance.

Overview

11
11
years of professional experience

Work History

Office Manager

Heekin Animal Hospital
04.2022 - Current
  • · Supervise the day-to-day operations
  • Managed administrative functions such as billing, expense, and payroll
  • · Monitored inventory levels of office supplies, medical supplies, & placing orders when necessary to prevent stock shortages
  • · Leading/Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
  • · Established workflow processes
  • · Managed hiring process from job posting, interviewing, & onboarding
  • · Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • · Communicated regularly with client about billing issues, appointments, and procedures

·

Administrative Assistant

Elsmere Ironworks
01.2019 - 01.2022


  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships during the purchasing process.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing
  • Responsible for Marketing & Social Media
  • Assist with Sale Strategy
  • Assisting with invoices process - incoming & out going
  • Work directly with software developer for website enhancement
  • Logistical planner for the installers and sales representatives
  • Lead monthly safety protocol meeting

Assistant Manager

Colonial Cottage
01.2020 - 01.2021
  • Oversee and manage employee and customers issues
  • Opening & Closing register/restaurant
  • Assisting in large parties in banquet room
  • Developing work skills with new employees
  • Maintained a clean, safe, and organized restaurant environment to enhance the customer experience.

Retail Assistant

Walk in Closet Consignment
01.2014 - 01.2020
  • Sales Manager
  • Event & Social Media Planner
  • Inventory Buyer
  • On the Job Trainer
  • Assist with Sale Strategy
  • Manage invoices process - incoming & outgoing
  • Manage client contracts
  • Work directly with software developer for website enhancement
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

A.A. Integrative Studies - Computer Literacy & InformaticsBusiness AccountingManagementLeadershipBusiness/Marketing

Northern Kentucky University
Highland Heights, KY

Skills

  • Team Work
  • Multi-Task
  • Results Oriented
  • Self-Motivated
  • Strong Work Ethic
  • Time Management
  • Organizational Skills
  • Office Management
  • Billing

Technologyplatforms

  • Microsoft Word
  • PowerPoint
  • Excel
  • Constant Contact
  • WordPress
  • Consignor Pro
  • Facebook
  • Instagram
  • RealTrac
  • Vivial
  • Toast
  • Intravet

References

Available Upon Request

Timeline

Office Manager

Heekin Animal Hospital
04.2022 - Current

Assistant Manager

Colonial Cottage
01.2020 - 01.2021

Administrative Assistant

Elsmere Ironworks
01.2019 - 01.2022

Retail Assistant

Walk in Closet Consignment
01.2014 - 01.2020

A.A. Integrative Studies - Computer Literacy & InformaticsBusiness AccountingManagementLeadershipBusiness/Marketing

Northern Kentucky University
Abbey Stetler