Abbi Moore
Fayetteville,AR
Summary
Hardworking and passionate manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strategic planner with skills working under pressure in high stress work environments. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
General Manager
JJ's Grill
08.2021 - Current
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Executed all payroll processes for the restaurant in a timely manner.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Assistant Manager
JJ's Grill
07.2020 - 08.2021
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Server
Charleston's Restaurant
09.2019 - 07.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartender
JJ's Grill
06.2017 - 06.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
Education
Bachelor of Arts - Communication
University of Arkansas, Fayetteville
Fayetteville, AR05.2019
Skills
- Staff Supervision
- Program Administration
- Schedule Management
- Staff Development
- Cost Reductions
- Inventory Control
- Payroll Supervision/Execution
- Workflow Planning
- Operations Oversight
- Customer Relationship Management
Timeline
General Manager
JJ's Grill
08.2021 - Current
Assistant Manager
JJ's Grill
07.2020 - 08.2021
Server
Charleston's Restaurant
09.2019 - 07.2020
Server/Bartender
JJ's Grill
06.2017 - 06.2020
Bachelor of Arts - Communication
University of Arkansas, Fayetteville