Summary

Overview

Work History

Education

Skills

Certifications Courses

Timeline

ABBIGAYLE REED

Highland

Summary

Licensed Practical Nurse (LPN) and nursing student with 8+ years of experience in behavioral health, patient care, and customer service. Demonstrates a strong commitment to compassionate, high-quality care and effective crisis management. Skilled in psychiatric nursing, medication administration, vital signs monitoring, quality assurance, and EMR systems. Proven ability to collaborate with interdisciplinary teams to improve patient outcomes. Recently promoted to Assistant Director of Nursing (ADON) at Sandy Health and Rehab, bringing leadership experience and a patient-centered approach to healthcare environments.

Patient-focused nursing professional with extensive hands-on experience delivering both direct and indirect care across diverse settings. Known for efficiently completing tasks while building strong relationships with patients, caregivers, and interdisciplinary team members to support care goals and advance nursing best practices.

Overview

years of professional experience

year of post-secondary education

Work History

Licensed Practical Nurse (LPN) / Assistant Director of Nursing (ADON)

Sandy Health and Rehab

Sandy

08.2025 - Current

Delivered compassionate, high-quality nursing care to residents in a skilled nursing and rehabilitation facility, including medication administration, wound care, vital signs monitoring, and coordination of care plans.
Promoted to Assistant Director of Nursing in January 2026; support nursing leadership, staff supervision, regulatory compliance, quality improvement initiatives, and interdisciplinary collaboration to enhance resident safety and outcomes.

Amazon Delivery Driver

Amazon

American Fork

10.2024 - Current

Delivered packages with exceptional accuracy and timeliness while maintaining superior customer service standards.
Optimized delivery routes and managed tight schedules, consistently meeting and exceeding performance targets while improving efficiency and customer satisfaction.

Behavioral Health Technician

Provo Canyon School

Springville

01.2024 - 10.2024

Provided direct care and behavioral support to adolescents with mental health challenges in a residential treatment setting.
Assisted with crisis intervention and successfully implemented individualized care plans.
Collaborated with multidisciplinary healthcare teams to monitor progress and optimize treatment outcomes.

Customer Service Representative

VIVINT Smart Home

Orem

06.2021 - 05.2022

Delivered exceptional customer support, resolving inquiries and technical issues while consistently improving customer satisfaction.
Managed high-volume service requests with professionalism and efficiency.

Nanny / Caregiver

Private Family

Lehi

01.2020 - 11.2020

Provided daily childcare, developmental support, and a safe, nurturing environment for children.
Managed household operations while maintaining high standards of safety and organization.

Cleaning Crew Member

Stonehenge Senior Living

01.2020 - 04.2020

Maintained clean, safe, and sanitary environments for senior residents.
Strictly adhered to infection-control and health-safety protocols.

Shift Leader

Blue Lemon Restaurant