Abbi Rooks
Seymour,IN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Access Team Specialist
Volunteers of America
03.2024 - Current
- Managing and directing all incoming calls
- Scheduling assessment appointments and intakes.
- Managing referrals for new clients in Indiana and Ohio various behavioral health programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients.
Recovery Support Supervisor
Volunteers of America-Columbus, IN
09.2021 - 08.2024
- Manage 24 hour staff and ensure they have what they need to complete their daily tasks
- Ensure all documentation is completed and signed off on daily
- Complete monthly work schedules for 24 hour staff
- Attend meetings to ensure all standards for the workplace is met
- Reach out to applicants, host interviews, and determination of job hiring
- All onboarding tasks
Recovery Specialist
Volunteers of America-Columbus, IN
03.2020 - 09.2021
- Group therapy
- Meetings with clinical team often to discuss things going on in building
- Paperwork for new clients
- Medication passes as well as vital signs
- Making sure that the living environment is safe and not a threat to anyone
Patient Care Technician/Unit Secretary
Columbus Regional Health-Columbus, IN
01.2017 - 07.2021
- Work under a licensed staff member
- Making sure that the patient gets stronger during their stay rather than getting more weak
- Help patients with their everyday activities
- Check vital signs on every patient every four hours
- Making sure every patient is as comfortable and happy as they can be
- Making sure that the patient and their families understands exactly what is going on
- As floor secretary you have to admit & discharge patients
- Make sure all papers are signed for their insurance companies
- Schedule appointment for those that are being discharged
Home Health Aide
Adaptive Nursing & Healthcare Services-Columbus, IN
11.2018 - 03.2020
- Went into clients homes and assisted them with daily tasks
- Scheduled appointments for clients
- Transported clients to doctors appointments and other errands that may need to be completed
Education
Associate's degree - Human Services
Ivy Tech Community College
Columbus, IN05.2023
High school or equivalent - undefined
Columbus North High School
Columbus, IN06.2017
Skills
- Positive mindset
- Team motivation
- Communicate well with peers
- Team oriented
- Learn/catch on to things quickly
- Willing to learn new things
Certification
- Basic Life Support (BLS)
- Home Health Aide
Timeline
Access Team Specialist
Volunteers of America
03.2024 - Current
Recovery Support Supervisor
Volunteers of America-Columbus, IN
09.2021 - 08.2024
Recovery Specialist
Volunteers of America-Columbus, IN
03.2020 - 09.2021
Home Health Aide
Adaptive Nursing & Healthcare Services-Columbus, IN
11.2018 - 03.2020
Patient Care Technician/Unit Secretary
Columbus Regional Health-Columbus, IN
01.2017 - 07.2021
High school or equivalent - undefined
Columbus North High School
Associate's degree - Human Services
Ivy Tech Community College
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