Summary
Overview
Work History
Education
Skills
Websites
Certification
Successful small business owner/ Tattoo Artist
Timeline
Generic

Abbie Anderson

Las Vegas

Summary

Dynamic individual with hands-on experience in customer relations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Licensed Tattoo Artist

Good Vibrations Tattoo
02.2022 - Current
  • Streamlined appointment scheduling process for improved efficiency, resulting in increased bookings and overall revenue growth.
  • Maintained a clean, safe, and sterile work environment by adhering to strict sanitation standards in accordance with industry regulations.
  • Managed inventory of supplies including ink, needles, gloves, and cleaning products to ensure optimal stock levels at all times.
  • Implemented new software systems to improve client records management, resulting in more efficient appointment tracking and streamlined customer interactions.

Restaurant Hostess

Fogo De Chão
11.2023 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Barista Shift Lead

Starbucks In Smith’s Grocery
01.2019 - 01.2020
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Monitored food preparation, production and plating for quality control.

Barista

Starbucks In Lins Grocery
01.2018 - 01.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prioritized drink requests while managing interruptions.
  • Complied with standards for merchandising, stocking and storing product.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Upsold specialty items with beverages, increasing store sales.

Barista

Beans And Brews
01.2016 - 01.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees in groups and in one-on-one scenarios.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Upsold specialty items with beverages, increasing store sales.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.

Education

Completed Tattoo Apprenticeship - Body Art/ Modification

Lone Kitten Tattoo Shop
01.2020

Certificate - Phlebotomy

Dixie Applied Technology College
Saint George, UT
03.2019

High School Diploma -

Dixie High School
03.2019

Skills

  • Sterilization techniques
  • Teamwork and collaboration
  • Attention to detail
  • Basic life support
  • Multitasking Abilities
  • CPR certified
  • Problem-solving
  • Customer service
  • Strong work ethic
  • Social media presence
  • Customer relations

Certification

  • Licensed Tattoo Artist
  • Certified Bloodborne Pathogen Training
  • Certified CPR Training
  • Certified Phlebotomist

Successful small business owner/ Tattoo Artist

I am currently a Tattoo Artist, at Good Vibrations Tattoo shop in Silverado ranch, Las Vegas. 

I manage my own schedule, and book clients full time. I interact with many people daily and promote my own business. I have 4 years expierence being a coffee barsita/supervisor, which is also a fun position to make and serve beverages. I enjoy meeting and conversating with new people. In any business I go into that's where I excelle. 

Timeline

Restaurant Hostess

Fogo De Chão
11.2023 - 08.2024

Licensed Tattoo Artist

Good Vibrations Tattoo
02.2022 - Current

Barista Shift Lead

Starbucks In Smith’s Grocery
01.2019 - 01.2020

Barista

Starbucks In Lins Grocery
01.2018 - 01.2019

Barista

Beans And Brews
01.2016 - 01.2018

Certificate - Phlebotomy

Dixie Applied Technology College

High School Diploma -

Dixie High School

Completed Tattoo Apprenticeship - Body Art/ Modification

Lone Kitten Tattoo Shop

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