Abbie Boisvert
Sanford,ME
Summary
Dynamic collaborative professional with 10 years experience in community engagement, and collaborative relationship building. Proficient in customer service, communication, and working with cross functional teams. Focus on intersectionality and cross-cultural mindfulness in all aspects of work.
Overview
10
10
years of professional experience
Work History
Positive Links Coordinator
Palmetto Community Care
Charleston, SC
07.2024 - Current
- Launched Positive Links Program (a mobile app based platform used to help people living with HIV take better care of themselves) by developing and finalizing policies, procedures, workflows, and protocols.
- Recruit, enroll, and train clients in program usage, providing ongoing technical, emotional, and financial support.
- Manage caseload of over 70 clients, monitoring engagement and usage weekly, monthly, quarterly, and annually, to include regular reporting.
- Coordinate and communicate with team members to determine client eligibility and refer for appropriate resources.
- Ensure accurate documentation of HIPAA-protected information in a timely manner.
- Built and maintain a resource directory of over 80 other organizations for client's wellbeing.
- Work within grant funded budget restrictions and monitoring said budget.
- Weekly Duty Case Manager to include assisting clients with immediate and emergent needs.
- Serve as point of contact for new client intakes, establishing rapport and building agency trust.
DEI Committee Member
Carolina Geographic Rugby Union (CGRU)
South Carolina
06.2023 - Current
- Collaborated with team to establish CGRU DEI Committee.
- Set committee goals, create policies and standards, formalize disciplinary processes, and implement committee plans.
President & International Gay Rugby (IGR) Representative
Charleston Hurricanes Rugby Football Club
Charleston, SC
06.2021 - 08.2023
- Chief member of the Board, oversaw and managed all operations of the organization including supervising other board positions, assisting with budgeting, member and player recruitment and retention and setting cultural competency benchmarks.
- Established partnerships with local organizations and businesses to enhance visibility and support for rugby in the community while fundraising for the Club.
- Facilitated conflict resolution and mediation by developing and implementing effective policies and procedures.
- IGR - Evaluated potential new teams to ensure alignment with IGR mission and objectives.
- IGR - Serve as Hurricanes representative and spoke on behalf of our club and region in organization wide meetings.
Administrative Coordinator
Nonprofit Resources
Remote
11.2022 - 08.2023
- Created and implemented marketing and communication plans for multiple client organizations including writing and preparing publications, newsletters, donor communications, pamphlets, brochures and social media content.
- Coordinated with internal and external teams to ensure on-time project delivery.
- Managed copywriting, document drafting, and webpage design and editing for multiple client organizations, ensuring content accuracy and brand consistency
- Created and executed membership campaigns, and liaised between internal and external stakeholders.
- Assisted with organizational functions across human resources, finance, and operations to support overall business objectives.
Program Coordinator I
Medical University of South Carolina
Charleston, SC
08.2022 - 02.2023
- Recruited participants and managed intake processes and data entry, contributing to successful research projects in implementation science, clinical drug trials, and COVID-19.
- Scheduled and facilitated qualitative interviews, ensuring smooth communication and support for study participants throughout research processes.
- Liaised between research team and study participants, addressing participation issues and enhancing participant understanding of expectations and aftercare.
Multidisciplinary Team Coordinator & Records Manager
Dorchester Children’s Advocacy Center
Summerville, SC
11.2018 - 08.2022
- Developed and maintained relationships with community partners, triaged clients for staffings, provided case coordination, and managed two Multidisciplinary Teams (MDTs) to include facilitation of biweekly staffings.
- Managed confidential mental health and case history records, while securely and accurately providing information to partnering agencies.
- Collaborated with internal and external agency partners to determine appropriate action steps for clients and families, and made recommendations for referrals to mental health services.
- Participated in planning annual lowcountry conferences, assisted with annual fundraising events, conducted annual MDT evaluations, and implemented changes as necessary.
Community Engagement Specialist
Girl Scouts of Eastern South Carolina
North Charleston, SC
11.2016 - 11.2018
- Established and maintained partnerships with community organizations, educational institutions, and faith-based institutions to enhance visibility of Girl Scout mission and attract new participants.
- Researched marketing data and membership trends to establish growth in targeted geographical areas.
- Organized and facilitated specialized Girl Scout experiences for underserved communities.
- Researched marketing data and membership trends to establish growth in targeted geographical areas.
- Trained, assessed, and coordinated new volunteers, ensuring effective integration and support within the organization.
Customer Care Specialist
Girl Scouts of Eastern South Carolina
North Charleston, SC
07.2016 - 11.2016
- Provided first point of contact for customers, volunteers, and members while processing transactions and fulfilling customer orders.
- Responded to inquiries regarding Council services and camps, enhancing customer understanding and satisfaction.
- Ensured accurate inventory counts to support operational efficiency.
Education
B.S. - Anthropology
College of Charleston
Charleston01-2016
Skills
- Event planning and execution
- Community and relationship building
- Program implementation and management
- Mediation and conflict resolution
- Collaborative problem solving
- Multitasking and flexibility
- Creating and maintaining organizational partnerships
- Effective written and verbal communication
- Strong team player
Pronouns
- She/Her
- They/Them
Timeline
Positive Links Coordinator
Palmetto Community Care
07.2024 - Current
DEI Committee Member
Carolina Geographic Rugby Union (CGRU)
06.2023 - Current
Administrative Coordinator
Nonprofit Resources
11.2022 - 08.2023
Program Coordinator I
Medical University of South Carolina
08.2022 - 02.2023
President & International Gay Rugby (IGR) Representative
Charleston Hurricanes Rugby Football Club
06.2021 - 08.2023
Multidisciplinary Team Coordinator & Records Manager
Dorchester Children’s Advocacy Center
11.2018 - 08.2022
Community Engagement Specialist
Girl Scouts of Eastern South Carolina
11.2016 - 11.2018
Customer Care Specialist
Girl Scouts of Eastern South Carolina
07.2016 - 11.2016
B.S. - Anthropology
College of Charleston