Abbie Byrd
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help my team be successful. A reliable and dedicated team player with a hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Intern
NC Wildlife Law Enforcement
05.2022 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Reviewed and redacted 10 years worth of NC boating accident reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Rode along with NC Wildlife Officers on their daily roadway patrols as well as on Falls Lake and observed illegal fishing nets being used.
- 2 Day stay at the NC Wildlife Training Academy in Jackson Springs, NC to attend classes and participate in physical fitness assessment.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Prepared project presentations and reports to assist senior staff.
Delivery Driver
D.p. Dough Raleigh
09.2022 - 02.2023
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of orders.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and deliveries.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed deliveries, pending deliveries, and any relevant updates.
Server
Nancy Jo's Bakery
05.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Criminology
Meredith College
Raleigh, NC07.2024
Skills
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Attention to Detail
- Computer Skills
- Outstanding communication skills
- Professionalism and Etiquette
- Research and analysis
- Microsoft Office Suite
Timeline
Delivery Driver
D.p. Dough Raleigh
09.2022 - 02.2023
Intern
NC Wildlife Law Enforcement
05.2022 - 08.2023
Server
Nancy Jo's Bakery
05.2020 - 01.2022
Bachelor of Science - Criminology
Meredith College
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