Abbie Covone
Wheaton,IL
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Helpful host. Processed customer transactions, organized reservations and coordinated dining room staff. Demonstrated success in working with staff to create special dining experiences. Offering experience working in restaurant settings.
Overview
2
2
years of professional experience
Work History
Office Clerk
Cassidy Tire & Service
06.2022 - Current
- Manage daily data entry and keep clerical information accurate and up-to-date.
- Collaborate with various departments to complete assigned tasks.
- Complete clerical tasks such as filing, copying, and distributing mail.
- Maintaine and update office records, both digital and physical.
- Deliver clerical support by handling range of routine and special requirements.
Host
Gia Mia
05.2023 - 08.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Minimized customer service complaints by managing customer expectations during busy periods.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take orders, give information and document reservations.
- Delivered pick-up and curbside orders to guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Relayed guest comments or suggestions to manager on duty for further action.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
St. Francis High School
Wheaton05.2026
Skills
- Transcribing Correspondence
- Advanced MS Office Suite Knowledge
- Bookkeeping Support
- Guest Inquiries
- Table Bussing
- Group Reservations Management
- Guest Interaction
- Dining Reservations
- Phone Inquiries
- Front- and Back-Of-House Coordination
- Preparing for Events
- Guest Observations
Timeline
Host
Gia Mia
05.2023 - 08.2023
Office Clerk
Cassidy Tire & Service
06.2022 - Current
High School Diploma -
St. Francis High School
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