Microsoft office and spreadsheets
Abbie Fleming
Rutland,VT
Summary
Committed and hardworking General Manager with four years of experience directing Chipotle food service. Well-rounded leader with talent for supervising employees and ensuring an excellent environment where employees and guest look forward to coming back. Swift problem solver with quick and effective solutions to wide array of issues. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
General Manager of Food Service
Chipotle
04.2020 - 07.2024
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Implemented effective marketing campaigns to increase brand awareness and attract new customers to the establishment.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
Housekeeper
Village of Loom Mountain and Resort
06.2019 - 06.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
High School Diploma -
Rutland High School
Rutland, VT 05.2001 -
Skills
Scheduling and Rostering
Creativity and Innovation
Food Preparation and Storage
Customer Service
Marketing and Promotions
Sales Growth
Team Collaboration
Multitasking
Reliable and Responsible
Team Development and Leadership
Staff Motivation
Quality Control
Software
Operating systems and basic IT troubleshooting
Interests
I'm interested in learning new things and connecting what I've learned to my everyday life Applying the knowledge I've learned to tasks, problems, and solutions to see how everything connects back together
Timeline
General Manager of Food Service
Chipotle
04.2020 - 07.2024
Housekeeper
Village of Loom Mountain and Resort
06.2019 - 06.2020
High School Diploma -
Rutland High School
05.2001 -