Abbie Hatcher
The Woodlands
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Store Manager
Vitamin Shoppe
09.2022 - Current
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
Famous Footwear
02.2020 - 09.2022
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including assigning tasks, and overseeing inventory control processes
- Organized company merchandise and displays to increase brand awareness and product sales
Assistant Manager
Gordmans
10.2018 - 02.2020
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Created and maintained compelling merchandise presentations to engage customers and help stimulate sales activity
Education
Bachelor of Science (B.S.) - Business Management
Western Governors University
Houston, TX10.2021
Skills
- Operations Management
- Task Delegation
- Time management
- Goal setting
- Effective communication
- Adaptability and flexibility
- Problem-solving
- Multitasking and organization
Timeline
Store Manager
Vitamin Shoppe
09.2022 - Current
Assistant Manager
Famous Footwear
02.2020 - 09.2022
Assistant Manager
Gordmans
10.2018 - 02.2020
Bachelor of Science (B.S.) - Business Management
Western Governors University