Abbie Hickenbottom
Stillwater,OK
Summary
Skilled professional with a background in customer service and team training at McDonald's. Demonstrated ability in time management, conflict resolution, and goal setting, contributing to enhanced team performance. Recognized for maintaining cleanliness in a gym and efficiently managing daily activities while providing information on events and equipment. Committed to organizational success through effective communication and collaboration, with strong problem-solving abilities, and a focus on fostering relationships with clients and team members.
Overview
5
5
years of professional experience
Work History
Operations Intern
Oklahoma State University, 250 McElroy Hall
Stillwater, OK
05.2025 - Current
- Maintained cleanliness and organization of the reception area and gym facilities.
- Provided information on gym services, equipment, and promotional offers.
- Making sure the gym equipment is being used properly.
- Completed day-to-day duties accurately and efficiently.
Event Volunteer
Stadium People
Stillwater, OK
03.2025 - Current
- Assisted in organizing event logistics for various sporting events.
- Provided customer service support to guests during events and activities.
- Monitored crowd control measures to enhance safety and enjoyment for all attendees.
- Managed check-in processes for attendees and participants effectively.
Shift Manager
McDonald's
Stillwater, OK
07.2020 - 03.2025
- Trained new employees on company policies, procedures, and job responsibilities.
- Resolved conflicts between employees or customers in a professional manner.
- Upheld company standards and compliance requirements for operations.
- Provided coaching and guidance to team members when necessary to improve performance.
Education
High School Diploma -
Stillwater Public High School
Stillwater, OK05-2024
Some College (No Degree) - Elementary Education
Oklahoma State University
Stillwater, OKSkills
- Time management
- Energetic and enthusiastic
- Customer service focus
- Flexible schedule
- Goal setting
- Great multitasker
Accomplishments
4.0 GPA maintained throughout High School
National honors society member
Timeline
Operations Intern
Oklahoma State University, 250 McElroy Hall
05.2025 - Current
Event Volunteer
Stadium People
03.2025 - Current
Shift Manager
McDonald's
07.2020 - 03.2025
High School Diploma -
Stillwater Public High School
Some College (No Degree) - Elementary Education
Oklahoma State University
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