Summary
Overview
Work History
Education
Skills
Certification
COURSES
Timeline
Generic

Abbie James

Gastonia,US

Summary

Dedicated and detail-oriented healthcare administrative assistant with the recent completion of a medical assisting program and currently pursuing a nursing degree. Skilled in patient communication, administrative support, and clinical procedures, with a strong passion for beauty, skincare, and holistic wellness. Committed to helping others feel confident and cared for through both exceptional service and compassionate, knowledgeable care. Seeking to blend medical expertise with a love for aesthetics in a role that empowers and uplifts others.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Costello Real Estate & Investments
02.2025 - Current
  • Analyze market trends and property valuations to provide strategic advice, ensuring optimal outcomes for both buyers and sellers.
  • Develop comprehensive property portfolio strategies through market analysis and demographic research, delivering data-driven recommendations to clients.
  • Utilized CRM software to track leads and manage client interactions efficiently.
  • Maintained updated knowledge of local real estate markets.

Healthcare Administrative Assistant

Gaston Piedmont Health Care
Gastonia, NC
06.2019 - Current
  • Assisted in maintaining patient records and confidential information management.
  • Communicated effectively with patients and staff to ensure smooth operations.
  • Utilized office software to create reports and maintain databases efficiently.
  • Handled incoming calls, directing inquiries to appropriate departments promptly.
  • Supported inventory management by tracking office supplies and ordering materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Collaborated with team members to streamline administrative processes and improve efficiency.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Answered questions from customers regarding products and services offered by the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Proofread content for typo-free emails and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Sales Associate

Old Navy
Gastonia, NC
08.2022 - 10.2022
  • Greeted customers, answered queries, and enhanced merchandise engagement, boosting customer satisfaction.
  • Met and exceeded sales targets, contributing to the store's revenue growth.
  • Guided customers to desired merchandise, improving shopping experience and efficiency.
  • Kept the sales floor organized, ensuring a pleasant shopping environment.
  • Informed customers about promotions, increasing awareness and participation.
  • Fostered positive customer interactions, enhancing merchandise engagement and delivering exceptional service while meeting established goals.
  • Maintained impeccable sales floor organization, efficiently guided customers to products, and actively promoted store offerings.
  • Drove customer satisfaction through personalized assistance, contributing to increased sales and repeat business.
  • Creatively introduced promotions, improving customer awareness and boosting participation in in-store initiatives.
  • Worked seamlessly with team members to ensure smooth store operations and create a welcoming shopping environment.

Education

Some College (No Degree) - Nursing

Central Piedmont Community College
Charlotte, NC
01-2027

CCMA Program -

US Career Institute
07.2025

High school diploma - n/a

Piedmont Community Charter School
Gastonia, NC
06.2022

Skills

  • Patient record management
  • Customer service
  • Data analysis
  • Office administration
  • Marketing strategies
  • Tech-savvy
  • Works well independently
  • Administrative support
  • Proficient in Microsoft Office
  • Excellent communicator
  • Market research
  • Time management
  • Data entry
  • Filing and data archiving
  • Documentation and control
  • Dedicated team player
  • Social media
  • OSHA compliance
  • Document preparation

Certification

  • Certified Notary Public
  • December 2023 to Present
  • Driver's License
  • April 2021 to June 2025
  • North Carolina Real Estate License
  • NORTH CAROLINA PROVISIONAL BROKER
  • Date Received: 1/13/25
  • Exp. Date: 6/30/26

COURSES

  • NC Real Estate Course Completion Certificate at AceableAgent
  • MAY 2024 - JUN 2024
  • Certified Clinical Medical Assistant (CCMA) at US Career Institute
  • APR 2025 - JUL 2025

Timeline

Real Estate Agent

Costello Real Estate & Investments
02.2025 - Current

Sales Associate

Old Navy
08.2022 - 10.2022

Healthcare Administrative Assistant

Gaston Piedmont Health Care
06.2019 - Current

Some College (No Degree) - Nursing

Central Piedmont Community College

CCMA Program -

US Career Institute

High school diploma - n/a

Piedmont Community Charter School

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