Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abbie Polanski

Folsom,LA

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced in high-stress conditions and conflict resolution.

Overview

5
5
years of professional experience

Work History

Server

Mi Mamacitas New Mexican Resturant
Mandeville, Louisiana
04.2022 - Current
  • Managed a section of tables, ensuring efficient service and customer satisfaction.
  • Handled payments accurately, maintaining financial integrity and customer trust.
  • Delivered efficient and attentive service to customers, enhancing their dining experience.
  • Executed customer service tasks with efficiency, contributing to a seamless dining experience.
  • Processed payments and managed cash operations to maintain accountability and trust.
  • Managed inventory to ensure adequate stock levels and minimize shortages.
  • Oversaw inventory processes to maintain optimal stock levels and support smooth operations.
  • Exhibited a calm demeanor to effectively manage customer interactions and maintain service quality.

Receptionist

CIMS
Mandeville, Louisiana
03.2020 - Current
  • Greeted visitors and directed them to appropriate personnel promptly.
  • Managed multi-line phone system, efficiently routing calls and messages.
  • Scheduled appointments and maintained calendar for office staff effectively.
  • Maintained organized filing system for documents and records retrieval.
  • Assisted with office supply inventory, placing orders as needed to maintain stock.
  • Provided administrative support to team members, enhancing overall office operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Cashier Team Lead

Glynns Drive Inn
Folsom, Louisiana
08.2021 - 04.2022
  • Managed cash handling procedures to maintain accuracy and security during shifts.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Maintained cleanliness and organization of the front counter and cashier areas.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Developed strong working relationships with team members to foster collaboration.
  • Processed refunds and exchanges according to company policy.

Education

High School Diploma -

Hammond High Magnent School
Hammond, LA
05-2021

Some College (No Degree) - Psychology

Pearl River Community College
Poplarville, MS

Some College (No Degree) - Psychology

Southeastern Louisiana University
Hammond, LA

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Multi-line phone operation
  • Team collaboration
  • Attention to detail
  • Time management
  • Conflict resolution
  • Effective communication
  • Administrative support
  • Filing system maintenance
  • Positive and professional
  • Positive guest interactions
  • Point of sale (POS) system operations
  • Multitasking and organization
  • Appointment scheduling
  • Document organization
  • Problem solving
  • Professional demeanor
  • Bookkeeping
  • Phone etiquette
  • Security awareness
  • Scheduling appointments
  • Verbal and written communication
  • Front desk operations

References

References available upon request.

Timeline

Server

Mi Mamacitas New Mexican Resturant
04.2022 - Current

Cashier Team Lead

Glynns Drive Inn
08.2021 - 04.2022

Receptionist

CIMS
03.2020 - Current

High School Diploma -

Hammond High Magnent School

Some College (No Degree) - Psychology

Pearl River Community College

Some College (No Degree) - Psychology

Southeastern Louisiana University

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