Abbie Saad
Rockwood
Summary
Motivated and reliable front desk receptionist and food service professional with 3 years of hands-on experience in fast-paced hospitality environments. Recognized for creating welcoming customer experiences, training new staff, and ensuring smooth operations. Quick learner who excels under pressure, adapts rapidly, and consistently surpasses expectations in customer service and behind-the-scenes tasks.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Pelham Primary Care
07.2024 - 06.2025
- Delivered warm, professional greetings to patients and guests.
- Managed high volume calls and scheduled appointments.
- Maintained confidentiality and organized front desk operations.
- Trained new receptionists and handled incoming mail.
- Managed patient scheduling and appointment reminders to optimize clinic workflow.
Cashier / Food Service
Rev'd Up Fun
02.2023 - 07.2024
- Provided friendly service and handled complaints.
- Maintained sanitation and trained staff on kitchen duties.
- Thrived under fast-paced conditions managing multiple orders.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service best practices.
- Monitored cash drawer accuracy, reconciling discrepancies at the end of shifts.
Utility Clerk
Meijer
09.2022 - 02.2023
- Ensured clean, safe working environment.
- Sanitized carts and assisted with restocking.
- Managed inventory levels by restocking shelves and organizing product displays for optimal visibility.
- Assisted customers with inquiries, providing knowledgeable support to enhance shopping experience.
Cook
A&W Restaurants
09.2021 - 03.2022
- Operated kitchen equipment safely.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
Education
Some College - Pre-Nursing
Schoolcraft College
Livonia, MI06.2025
Skills
- Attention to detail
- Cash Handling and Register Operations
- Food Safety & Kitchen Procedures
- Quick Learner
- Strong Verbal Communication
- Adobe Creative Suite (Illustrator, Photoshop, After Effects)
- Customer Service & Conflict Resolution
- Adaptability & Flexibility
Timeline
Front Desk Receptionist
Pelham Primary Care
07.2024 - 06.2025
Cashier / Food Service
Rev'd Up Fun
02.2023 - 07.2024
Utility Clerk
Meijer
09.2022 - 02.2023
Cook
A&W Restaurants
09.2021 - 03.2022
Some College - Pre-Nursing
Schoolcraft College
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