Abbie Schaefer
The Woodlands
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
10
10
years of professional experience
Work History
Deputy Specialist
Montgomery County Tax Office
07.2023 - Current
- Analyzed data to identify trends and improve operational efficiency.
- Developed strategies to enhance customer engagement and satisfaction.
- Collaborated with cross-functional teams to streamline project workflows.
- Implemented process improvements that reduced turnaround time on key deliverables.
- Educated taxpayers about proper record-keeping practices, empowering them to maintain organized financial documentation that simplifies future tax processes.
- Advised taxpayers on available deductions and credits, maximizing their returns while maintaining full compliance with tax regulations.
- Processed motor vehicle registrations and title applications efficiently.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Maintained accurate records in compliance with state regulations and policies.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
Title Abstractor
First Community Title Co
04.2021 - 07.2023
- Conducted thorough property title searches to ensure accuracy of legal documentation.
- Analyzed public records and databases for potential discrepancies in titles.
- Prepared detailed abstracts summarizing property ownership history and liens.
- Collaborated with clients and attorneys to resolve title issues efficiently.
- Maintained organized records of title searches and related documents.
- Utilized industry-specific software for efficient title research and reporting.
- Reviewed and interpreted legal descriptions and property surveys accurately.
- Provided support in closing transactions by ensuring all title requirements were met.
- Reduced turnaround time for title reports by enhancing research techniques and prioritizing critical tasks.
- Continuously updated personal knowledge of local laws and regulations to maintain accuracy in title searches and reporting.
Cashier
Buc-ee's
02.2021 - 04.2021
- Provide fast, friendly, and accurate check out services for customers. Execute a clean, friendly and in-stock experience for every customer. Accurately transacts customer items for checkout on POS units and all acceptable methods of payment. Transact beer purchases in accordance with all state alcoholic beverage laws. Balance cash drawer at beginning and end of each shift. Process exchanges and refunds per company policy. Accurately settle shift Pay Point reports. Maintain clean and tidy checkout area. Assist in stocking, rotating merchandise and marking labels.
Stocker
Walmart
02.2020 - 01.2021
- Label all inventory, bin inventory in correct place, stock the products throughout the store, check expiration dates on products, arrange products, unload trucks. Unload trucks, stock shelves, straighten shells, and assist customers. A stocker down-stacks freight to the proper aisle or area to be stocked.
Cashier
Ace Hardware
11.2016 - 04.2017
- Greet customers when entering or leaving establishment, handling cash transactions with customers, (bag, box or wrap packages), be fast when busy, answer the phone, make sure the customer has a good experience, and Make sure they find everything okay and have everything they need. I'm responsible to put the cash draw in the register in the morning.
Cashier – Car hop
Bush’s Chicken
12.2015 - 06.2016
- Greet customers when entering or leaving establishment, take their order, prepare the food, make the customers’ orders, handling cash transactions with customers, (bag, box or wrap packages), fast pace environment, make sure they have everything and have a good experience.
Education
Associate of Science - Nursing Science
Lone Star College
Houston, TX05-2026
High School Diploma -
Penn Foster Career School
Scranton, PA09-2015
RDA License - Dental Assistant
Temple Dental Assistant School
Temple, TX05-2017
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Organizational skills
- Written communication
- Task prioritization
- Excellent communication
- Data analysis
- Issue research
Timeline
Deputy Specialist
Montgomery County Tax Office
07.2023 - Current
Title Abstractor
First Community Title Co
04.2021 - 07.2023
Cashier
Buc-ee's
02.2021 - 04.2021
Stocker
Walmart
02.2020 - 01.2021
Cashier
Ace Hardware
11.2016 - 04.2017
Cashier – Car hop
Bush’s Chicken
12.2015 - 06.2016
Associate of Science - Nursing Science
Lone Star College
High School Diploma -
Penn Foster Career School
RDA License - Dental Assistant
Temple Dental Assistant School