Abbie Sherry
Fridley,MN
Summary
Ability to work well independently, or in a team. Hard-working, reliable, and punctual. Motivated self-starter that’s quick to learn new skills. Excellent communication skills. Strong customer service skills. Committed and hardworking Sales Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Half Price Books
06.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
Bookseller Cashier
Barnes and Noble
11.2019 - 03.2020
- Greet customers, answer questions, and assist with the purchase of merchandise or services
- Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor
- Assist with processing sales transactions involving cash, credit, or financial aid payment as well as deescalate situations
- Cross trains in other areas of the organization
Sales Associate
Pier 1 Imports, Coon Rapids
08.2018 - 11.2019
- Greet customers warmly and provide excellent customer service
- Assist customers in finding the products they need, providing product knowledge and recommendations as needed
- Maintain a neat and organized store environment, including stocking shelves, setting up displays, and keeping merchandise clean and orderly
- Process sales transactions accurately and efficiently, using point-of-sale systems
- Follow company policies and procedures at all times
Extended School Day Aide
St. Stephen’s Catholic School
03.2017 - 06.2018
- Supports and supervises 70 children to ensure a safe and stimulating educational environment
- Assisted in planning and preparation for daily activities such as snack time, craft sessions, summer activities, field trips, and more.
- Utilizes initiative and problem-solving skills to help achieve goals of assigned program area and students
Starbucks Barista
Target, Coon Rapids
09.2015 - 07.2016
- Delivering customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organized workspace for the customers and partners
- Providing quality beverages, whole bean and food products consistently for all customers in line presentation standards
- Supporting fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on the customer and store needs by getting to know the store environment and customers
Education
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Minneapolis, MNSome College (No Degree) - General Studies
North Hennepin Community College
Minneapolis, MNSkills
- Social perceptiveness
- Exceptional customer service
- Excellent people skills
- Relationship building
- Adapt to diverse groups
- Sales expertise
- Problem-solving skills
Accomplishments
Previous Sales Associate of the Quarter during the period of 2018-2019
Timeline
Sales Associate
Half Price Books
06.2021 - Current
Bookseller Cashier
Barnes and Noble
11.2019 - 03.2020
Sales Associate
Pier 1 Imports, Coon Rapids
08.2018 - 11.2019
Extended School Day Aide
St. Stephen’s Catholic School
03.2017 - 06.2018
Starbucks Barista
Target, Coon Rapids
09.2015 - 07.2016
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Some College (No Degree) - General Studies
North Hennepin Community College