Abbie Tapp
Mason City
Summary
Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Four Oaks Child & Family Services
12.2024 - Current
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Team Leader
One Vision
04.2024 - 11.2024
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
Behavior Therapist
Midwest Autism Center
12.2023 - 03.2024
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
- Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
Behavioral Health Intervention Services Provider
Life Connections
05.2023 - 09.2023
- Assist Clients in learning appropriate way to manage behavior and reinforce behavior through behavior modification.
- Enhance client’s quality of life by teaching emotional, social and interactive regulation skills they need to be successful in the home, school and community environments.
- Maintain HIPPA and all other necessary confidentiality standards.
- Ensure documentation requirements are met for BHIS services in a timely manner.
Recovery Coach
Prairie Ridge
03.2022 - 05.2023
- Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism, and objectivity.
- Provide oversight of the full day and primary residential programs.
- Reinforce and monitor the highest daily behavioral expectations related to treatment planning.
- Maintain/Assist all confidentiality requirements and regulations as outlined in CARF policies and procedures.
General Employee
Kwik Star
05.2021 - 02.2022
- Assisted customers with ringing up items, bagging items, and stocking shelves
- Challenged daily to reach the sales goals during my shift
- Ensured the daily highest cleaning standards were met in the front-end area.
Front of House Employee
A&W Restaurant
06.2020 - 05.2021
- Assisted customers with taking, ringing in, and taking payment for orders
- Repeated orders to make sure they are correct, then verifying before giving it to them
- Challenged daily to reach the sales goals during my shift
- Ensured daily cleaning standards were met in the front-end area.
Education
Bachelor of Arts - Psychology, Criminal Justice
Waldorf University
Forest City, Iowa04.2023
Associate in Arts - undefined
North Iowa Area Community College (NIACC)
Mason City, Iowa12.2020
Skills
- Organized
- Reliable
- Computer Skills
- Budgeting
- Leadership Skills
- Thinking Critically
- Work well in a team or individually
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Medical terminology understanding
- Goal setting
- Scheduling
- Care planning
- Problem-solving
- Time management
- Clear communication
- Team collaboration
- HIPAA compliance
- Verbal and written communication
- Active listening
- Client relationship management
Timeline
Care Coordinator
Four Oaks Child & Family Services
12.2024 - Current
Team Leader
One Vision
04.2024 - 11.2024
Behavior Therapist
Midwest Autism Center
12.2023 - 03.2024
Behavioral Health Intervention Services Provider
Life Connections
05.2023 - 09.2023
Recovery Coach
Prairie Ridge
03.2022 - 05.2023
General Employee
Kwik Star
05.2021 - 02.2022
Front of House Employee
A&W Restaurant
06.2020 - 05.2021
Associate in Arts - undefined
North Iowa Area Community College (NIACC)
Bachelor of Arts - Psychology, Criminal Justice
Waldorf University
Section name
- Office Assistant, Student Life Department Waldorf University, Forest City, IA
- Jan 2021- May 2022
- Assist with scheduling, brackets, signups, etc.
- Learned about theme house applications process
- Currently helping with the new two-part hiring process for Intramurals
RELATED EXPERIENCE:
- Resident Assistant – Student Life Department Waldorf University, Forest City, IA
- Jul 2021- May 2022
- Assessed the physical and tenable conditions of rooms prior to and after occupancy
- Preparing for and participating in students’ first week on campus, including creating activities to engage students, and checking them into the dorms
- Helping students stay informed about campus activities and clubs to encourage student engagement on campus
- Listening to any concerns or issues students may have and communicate these to leadership or administration
- Addressing any concerns students may have with other residents and acting as a moderator to solve any problems
- Staying up to date with college and dorm guidelines to ensure students are following them at all times
- Holding regular meetings with the students they oversee and planning fun, engaging activities to help students connect
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