Abbie Thayer

• Built a loyal clientele through exceptional customer service and attention to detail in styling,cutting, and coloring techniques.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Winner of "Best of 207" #1 Hair Salon in the state of Maine

This award was achieved through very excellent reviews and votes from our clients!

Studio Rental and self-employed Hair Stylist with Phenix Salon Suites and My Salon Suites

• Updated customer service standards to increase number of return customers and profit.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling, color and cutting techniques
• Stayed updated on current hair trends and techniques
• Increased revenue by upselling products and additional treatments during appointments.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
• Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
• Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
• Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
• Boosted staff productivity with regular training sessions on latest hair trends and techniques.
• Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.
• Oversaw inventory management to ensure adequate stock levels of products and supplies.
• Scheduled employees to maintain adequate coverage during business hours.
• Coached and trained employees to optimize performance and achieve demanding business objectives.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

• Built a loyal clientele through exceptional customer service and attention to detail in styling, color and cuttinng techniques.
• Attended Industry events and classes to build skills as a new stylist