Summary
Overview
Work History
Education
Skills
Timeline
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Abbie Guevara

Abbie Guevara

McAllen

Summary

Friendly and organized professional with 10 years of experience in customer service and management, seeking to bring strong communication and front-desk skills to a dental office setting. Known for creating welcoming environments, managing busy operations efficiently, and resolving client concerns with poise. semi-bilingual in English and Spanish with a strong background in scheduling, multitasking, and administrative support.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Cinemark Hollywood USA
05.2015 - Current
  • Trained and supervised employees/managers, managed scheduling, and resolved escalated issues calmly and efficiently.
  • Handled opening and closing procedures, night deposits, and POS transactions with accuracy.
  • Maintained a clean and professional front-of-house environment.
  • Built strong rapport with guests through clear communication and friendly service.


Assistant Manager

Banana Republic
11.2021 - 12.2022

EVV

Alegre Home Health
03.2021 - 12.2021

Education

Sharyland High School
Mission, TX

Skills

  • Front Desk & Reception Duties
  • Appointment Scheduling
  • Semi-Bilingual: English & Spanish
  • Customer Service Excellence
  • Phone Etiquette & Communication
  • Time Management & Multitasking
  • Data Entry & Record Keeping
  • POS System Operation
  • Insurance Verification (can be learned quickly)
  • Team Leadership & Staff Coordination
  • Professional Demeanor & Appearance
  • Microsoft Office & Computer Literacy

Timeline

Assistant Manager

Banana Republic
11.2021 - 12.2022

EVV

Alegre Home Health
03.2021 - 12.2021

Assistant Manager

Cinemark Hollywood USA
05.2015 - Current

Sharyland High School

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Abbie Guevara