Abbigail Bryan
Palm Bay,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Manager
YOR-ASH,LLC
2022.05 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Beauty Advisor
Ulta Beauty
2019.02 - 2022.06
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Administrative Assistant
DIA Admin Solutions
2021.09 - 2022.01
- Answered multi-line phone system, routing calls, delivering messages to adjustors and taking inbound calls, cold calls, and outbound calls.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
One Truth Entertainment
2021.09 - 2021.12
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed budgets, tracked expenses, and ensured projects were completed within financial constraints.
Education
Bachelor of Science - Human Resources Management
Eastern Florida State College
Melbourne05.2022
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Billing
- Administrative Support
- MS Office
- Schedule Management
Timeline
Office Manager
YOR-ASH,LLC
2022.05 - Current
Administrative Assistant
DIA Admin Solutions
2021.09 - 2022.01
Receptionist
One Truth Entertainment
2021.09 - 2021.12
Beauty Advisor
Ulta Beauty
2019.02 - 2022.06
Bachelor of Science - Human Resources Management
Eastern Florida State College
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