Abbigail Crawford
Rosston,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Receptionist
Young, Hoy & Burnett
Texarkana, TX
12.2023 - Current
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Maintained organized filing system, enhancing document retrieval and reducing processing
- Oversaw office supplies inventory, facilitating timely reordering to maintain operational efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Completed and organized tax documents
Server/Bartender/Manager
Texas Roadhouse
Texarkana, TX
06.2015 - Current
- Inspected dishes and utensils for cleanliness.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Accounts Receivable
Servpro Of Texarkana
Texarkana, TX
05.2019 - 07.2023
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Medical Assistant
Pleasant Grove Family Clinc
Texarkana, TX
09.2016 - 04.2019
- Collected pertinent data and calculations to aid physician in interpreting results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
Front Desk Receptionist
Collum & Carney
Texarkana, TX
05.2015 - 09.2016
- Routed incoming mail and messages to relevant personnel without delay.
- Entered and updated sensitive customer information during check-ins and room changes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Organized, maintained and updated information in computer databases.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Collected copays, processed transactions and updated relevant records.
Education
High School Diploma -
Avery High School
Avery, TX05.2014
Skills
- Delinquent Accounts Monitoring
- Customer Service
- Payment Transactions
- Deposit Verification
- Accounts Receivable
- Works Well With Others
- Works Well Under Pressure
- Good at multi-tasking
References
- Sherri Keement: 903.490.6836. Sherri@servprotexarkana.com
- Victoria Johnson: 903.244.6420. Victoria@servprotexarkana.com
- Ashley Booth: 903.219.1661. Ashleyamosnbfc@gmail.com
Timeline
Receptionist
Young, Hoy & Burnett
12.2023 - Current
Accounts Receivable
Servpro Of Texarkana
05.2019 - 07.2023
Medical Assistant
Pleasant Grove Family Clinc
09.2016 - 04.2019
Server/Bartender/Manager
Texas Roadhouse
06.2015 - Current
Front Desk Receptionist
Collum & Carney
05.2015 - 09.2016
High School Diploma -
Avery High School