Abbigail Fields
Killeen
Summary
Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Horace Mann
06.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Effective computer skills to input to use bookkeeping and account.
- Ability to be discreet and maintain the security of patient or customer information.
Fulfillment Agent
Wolter Kluwer
02.2023 - 06.2023
- Demonstrate ability to manage multiple tasks while remaining adaptable and flexible
- Review, evaluate, and process LLC, BCA, and UCC state filings
- Created and maintained a tracking database, improving employee records
- Organize files, develop spreadsheets, track incoming and outgoing forms, scan records
- Ability to communicate professionally and effectively with clients, agents, and internal business partners
- Process a range of documentation and enter information into databases
- I possess excellent attention to detail
- My familiarity with basic accounting principles enables me to manage daily financial transactions relating to accounts payable and receivable
Office Manager
United States Army
09.2017 - 08.2022
- Implemented processes to streamline workflow throughout the office environment
- Developed effective communication strategies between departments within the organization
- Prepared reports summarizing operational activities for upper management review
- Utilized excellent organizational skills to prioritize tasks effectively
- Ensured compliance with all applicable laws, regulations, policies and procedures
- Maintained confidential records relating to personnel matters
- Created and maintained filing systems to ensure accurate record keeping
- Established relationships with external partners to facilitate business operations
Education
Nursing
Galen College of Nursing
Austin, TX12-2027
Skills
- Critical Thinking
- Order Execution
- Workflow Planning
- Database Administration
- Written Communication
- Financial Tracking
- Organizational Skills
- Financial Reporting
- Calculating Deductions
- Excellent Multitasking Abilities
Timeline
Billing Specialist
Horace Mann
06.2023 - Current
Fulfillment Agent
Wolter Kluwer
02.2023 - 06.2023
Office Manager
United States Army
09.2017 - 08.2022
Nursing
Galen College of Nursing