Abbigail Kamps
Sheboygan,WI
Summary
Dynamic and results-driven professional with a strong background in customer service at Jimmy John's and Camp Long Lake. Demonstrated leadership and effective communication skills while enhancing customer satisfaction and optimizing team performance. Proven ability to maintain food safety standards and foster teamwork, contributing to successful catering events and memorable experiences for clients.
Overview
2
2
years of professional experience
Work History
Team Member
Jimmy John's
Sheboygan, USA
07.2024 - Current
- Supported fellow employees through effective communication and teamwork during busy periods, or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches, and maintaining a clean workspace.
- I greeted guests, promoted specials, and took orders.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Training New Employees.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Camp Counselor
Boy Scouts of America
St Cloud, USA
05.2023 - 08.2023
- Worked with children of varying ages, interests, skills, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through a variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills, and exemplifying the camp's core values.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Assisted with the maintenance and upkeep of campgrounds to promote a clean environment.
- Established lasting connections with campers' families through consistent communication regarding progress and achievements during their time at camp.
- Kept accurate records of each camper's medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Improved emergency preparedness with regular staff training on safety protocols, and first aid procedures.
- Enhanced camper engagement with innovative outdoor activities, leading to a memorable summer experience.
Education
High School -
Sheboygan North High
Sheboygan, WI06-2026
Associates - Arts and Sciences
UW-Green Bay
Sheboygan, WI06-2026
Skills
- Communication
- Leadership
- Customer service
- Food Handling
- Problem solving
- Teamwork
- Adaptability
- Critical Thinking
- Creativity
- Active listening
- Effective decision-making
- Strong work ethic
- Attention to Detail
- Computer Skills
- Initiative thinking
Awards
- Honor Roll at North High School all three years of attending up to this point
- Multiple awards through the Boy Scouts of America
- Eagle Award (upcoming)
Affiliations
- Boy Scouts of America
- Order of the Arrow
Timeline
Team Member
Jimmy John's
07.2024 - Current
Camp Counselor
Boy Scouts of America
05.2023 - 08.2023
High School -
Sheboygan North High
Associates - Arts and Sciences
UW-Green Bay
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