Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Children's Hospital Colorado
08.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted patients with basic care needs.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
CNA
UCHealth Memorial Central
09.2022 - 05.2023
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Caregiver
Home Instead
03.2022 - 04.2022
Provided safe mobility support to help patients move around personal and public spaces.
Assisted 3-5 clients each day with daily living needs to maintain self-esteem and general wellness.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Conferred with supervisor to discuss patient condition and medical care.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Documented residents' mental status, sleep and eating patterns in medical record books.
Recognized and reported abnormalities or changes in patients' health status to case manager.
General Manager
Hangry Ohana
08.2021 - 03.2022
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Designed modern employee recognition program which boosted productivity and improved morale.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Maximized operational excellence by mentoring 10-15 personnel on management principles, industry practices and company procedures.
Introduced new methods, practices and systems to reduce turnaround time.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Caregiver
Pikes Peak Towers
08.2015 - 08.2020
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping for anywhere between 15-20 apartments
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Operated standard kitchen equipment with focus on safety and sanitation.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Certification - Certified Nursing Assistant
Heart To Heart Academy
Colorado Springs, CO
05.2022
High School Diploma -
The Vanguard School
Colorado Springs, CO
05.2021
Skills
Vital Signs Monitoring
Clinical Support
Medical Terminology
Proficiency in Microsoft/Excel/Sharepoint/Teams
Patient Advocacy
Care Plan Discussion
Telephone Etiquette
Patient Confidentiality
Patient Care Coordination
Patient Histories
Inventory Management
Appointment Scheduling
Verbal and Written Communication
Document Filing
Sterilization Techniques
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care.
Supervised team of 30 staff members.
CPST Certification
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certified Hand Therapist/Occupational Therapist at Children's Hospital ColoradoCertified Hand Therapist/Occupational Therapist at Children's Hospital Colorado