Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Abbigail Nix

Auburn

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Overview

4
years of professional experience

Work History

United Community Bank

Bank Teller
07.2022 - Current

Job overview

  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Educated customers on use of banking website and mobile apps.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Placed orders for customer checks and verified starting numbers.
  • Turned in excess cash to maintain drawer security.
  • Removed mutilated currency from circulation.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Assisted with training of new tellers on policies and procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Audited our vault

Knight's Action Park

Lifeguard
05.2019 - 09.2021

Job overview

  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Responded to patron incidents in professional and timely manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Administered CPR and first-aid following best practices.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Assisted in organizing and implementing recreational activities and programs.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Shared tips with patrons on swimming techniques and strength training.

Education

Lincoln Land Community College
Springfield, IL

No Degree from Accounting And Finance
05.2024

Auburn High School, Auburn, IL, US
511 N 7th St, Auburn, IL 62615

High School Diploma
05.2022

Skills

  • Safe Deposit Box Oversight
  • Reading Comprehension
  • ATM Balancing
  • Money Handling
  • Cash Counting
  • Calculator Usage
  • Customer Relationship Development
  • Reconciling Cash Drawers
  • Teller Transactions
  • Signature Verification
  • Cash Distribution
  • Cashier's Checks
  • Deposit and Withdrawal Management
  • License Plate Stickers
  • CPR

Timeline

Bank Teller

United Community Bank
07.2022 - Current

Lifeguard

Knight's Action Park
05.2019 - 09.2021

Lincoln Land Community College

No Degree from Accounting And Finance

Auburn High School, Auburn, IL, US

High School Diploma
Abbigail Nix