Open To Work
Abbigail Johnson
Yulee,Florida
Work Preference
Summary
Detail-oriented healthcare professional with an Associate of Science in Medical Assisting and expertise in healthcare data analysis and administrative support. Skilled in communication and problem-solving, effectively managing multiple priorities to deliver accurate information. Committed to leveraging healthcare knowledge and interpersonal skills to enhance health education initiatives and improve member experiences.
Overview
4
4
years of professional experience
Work History
Childcare Volunteer
Church Of Eleven22
Yulee, Florida
11.2024 - 07.2025
- Cultivated a safe, supportive, and welcoming environment for children during weekly services.
- Organized age-appropriate activities to promote engagement and learning.
- Adapted care strategies and utilized interpersonal skills to meet diverse needs of children.
- Addressed individual needs and resolved challenges promptly to maintain a positive atmosphere for children.
- Engaged parents and volunteers in discussions about children's needs and activities to foster collaboration.
Healthcare Data & Marketing Assistant
Lowcountry Dental Services
Yulee, FL
07.2023 - 11.2023
- Collected and analyzed dental insurance reimbursement data using Microsoft Excel to inform decision-making.
- Compared reimbursement rates for dental procedures against regional and national benchmarks to identify discrepancies.
- Prepared comprehensive reports and supporting data for insurance reimbursement negotiations, enhancing outcomes for dental practices.
- Created marketing materials and managed social media content to promote consulting services.
- Managed data and maintained accurate business records to support operational efficiency and compliance.
- Collaborated with business owner to enhance client communications and improve operational efficiency.
Luxury Hospitality Associate
The Ritz-Carlton, Amelia Island
Fernandina Beach, Florida
11.2021 - 04.2023
- Delivered personalized, high-quality service to guests in luxury hospitality settings.
- Anticipated guest needs by recognizing preferences and coordinating tailored experiences.
- Coordinated special requests and crafted personalized items, enhancing guest experiences during celebrations.
- Fostered strong relationships with guests through active listening and tailored communication, improving overall satisfaction.
- Partnered with banquet and hospitality teams to execute events seamlessly, ensuring guest expectations were consistently exceeded.
- Maintained professionalism and attention to detail while handling sensitive guest information.
- Adapted swiftly to changing priorities while upholding exceptional service standards.
Education
Associate of Science - Medical Assisting
Keiser University
Jacksonville, FL11-2019
Skills
- Health education
- Customer support
- Data analysis and reporting
- Microsoft Office Suite
- Communication skills
- Time management
- Problem solving
- Stakeholder engagement
Clinical Experience
Medical Assistant Extern
McLanahan OB/GYN – Jacksonville, FL
September 2019 – November 2019
- Assisted with patient intake by collecting medical histories, documenting information, and preparing patients for appointments.
- Supported clinical operations by preparing exam rooms, assisting healthcare staff, and maintaining a clean and organized environment.
- Communicated professionally with patients while providing a welcoming and supportive experience.
- Maintained patient confidentiality and followed HIPAA guidelines when handling sensitive health information.
- Gained hands-on experience with healthcare workflows, patient communication, and administrative support within an OB/GYN setting.
Timeline
Childcare Volunteer
Church Of Eleven22
11.2024 - 07.2025
Healthcare Data & Marketing Assistant
Lowcountry Dental Services
07.2023 - 11.2023
Luxury Hospitality Associate
The Ritz-Carlton, Amelia Island
11.2021 - 04.2023
Associate of Science - Medical Assisting
Keiser University