Abbigale Adams
Three Rivers,MI
Summary
Experienced with managing student behavior in school settings. Utilizes effective communication and conflict resolution skills to ensure a safe and orderly environment—knowledge of school policies and procedures, fostering a positive and respectful atmosphere. Able to work with teachers and other staff to build plans for students who are having behavior problems while at recess and in classrooms. Has a caring personality and is willing to go the extra mile to help staff and teachers have the best day that they can.
Overview
10
10
years of professional experience
Work History
Noon Supervisor
Tobey Elementary
09.2024 - Current
- Contributed to a positive school climate by engaging students in conversation while monitoring their activities, promoting socialization among peers from different backgrounds or grade levels.
- Collaborated with school staff to develop strategies for managing challenging student behaviors during non-classroom hours.
- Provided additional support for special education students during lunch breaks, collaborating closely with case managers to ensure individualized care plans were followed appropriately.
- Maintained open communication channels with teachers, administrators, and other staff members to address concerns related to student well-being beyond the classroom setting efficiently.
- Improved student behavior by implementing consistent and clear rules for the playground environment
- Upheld strict confidentiality regarding sensitive student information, ensuring that privacy rights were always protected during the course of noon supervision duties.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children between ages of 4 and 11 safe and secure with vigilant oversight.
Retail Support Specialist
PNC Bank
10.2018 - 12.2019
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and recommending products or services based on individual needs.
- Improved customer satisfaction by providing timely and efficient retail support services.
- Ensured compliance with company policies and procedures.
- Provided backup support to sales associates during peak times, ensuring a seamless customer experience from start to finish.
Branch Support Representative
PNC Bank
10.2017 - 10.2018
- Improved customer satisfaction by promptly addressing and resolving branch support inquiries.
- Developed a thorough understanding of bank products and services to provide accurate information to clients.
- Served as a liaison between the branch team and senior management, communicating important updates effectively.
- Handled sensitive customer data with discretion while adhering to strict confidentiality guidelines set forth by the company.
Bank Teller
PNC Bank
06.2015 - 10.2017
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Maintained friendly and professional customer interactions.
Education
No Degree - Elementary Education
Western Michigan University
Kalamazoo, MINo Degree - Elementary Education And Special Education
Grand Canyon University
Phoenix, AZ04-2027
Skills
- Patience and tolerance
- Child development
- Friendly and respectful
- Teamwork and collaboration
- Attention to detail
- Caring and responsible
- Reliability
Timeline
Noon Supervisor
Tobey Elementary
09.2024 - Current
Retail Support Specialist
PNC Bank
10.2018 - 12.2019
Branch Support Representative
PNC Bank
10.2017 - 10.2018
Bank Teller
PNC Bank
06.2015 - 10.2017
No Degree - Elementary Education
Western Michigan University
No Degree - Elementary Education And Special Education
Grand Canyon University
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