Abbigale Bailey
Concord,NC
Summary
Driven by results, I leveraged my quality assurance and team motivation skills at Safewaze to exceed performance goals and significantly improve product quality. My proactive approach in staff training and customer relations fostered a collaborative environment, enhancing productivity and customer satisfaction across multiple roles. I'm a motivated employee that learns quickly in fast-paced, high-volume environments. I consistently adhere to safety standards. I also maintains open availability and flexibility to work various shifts.
Overview
4
4
years of professional experience
Work History
Production Associate
Safewaze
10.2023 - Current
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Safely operated hand and power tools to complete repetitive tasks.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
Assistant Manager
Domino's Pizza
08.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strong working relationships with staff, fostering a positive work environment.
Barista
Starbucks
04.2021 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Quality Control Inspector
Owens & Minor
04.2020 - 04.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Education
High School Diploma -
Davidson County High School
Lexington, NC01.2020
Skills
- Efficient multitasking
- Packaging and Labeling
- Production Support
- Quality Assurance
- Product Assembly
- Product Inspection
- Manufacturing
- Money Handling
Timeline
Production Associate
Safewaze
10.2023 - Current
Assistant Manager
Domino's Pizza
08.2022 - 10.2023
Barista
Starbucks
04.2021 - 08.2022
Quality Control Inspector
Owens & Minor
04.2020 - 04.2021
High School Diploma -
Davidson County High School