Abbigale Satovich
Donation Processor
Uniontown,PA
Summary
Donation Processor with 3+ years sales background, providing exceptional customer service and communication skills. Well-versed in customer needs, motivated, eager to learn, with excellent communication and problem solving skills. Adapts to any situations, including those that are high-stress. Assists customer's needs and works hard to reach company quotas.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Donation Sorter
Goodwill Store
Uniontown, PA
04.2021 - Current
- Prepared items for the sales floor by sorting, separating, cleaning and pricing items appropriately disposing of damaged or defective donations.
- Maintained organized and clean worksite by sweeping, dusting, sanitizing, vacuuming, etc.
- Respectfully communicated with diverse population of volunteers, employees and customers.
- Processed items for transport to alternate locations, such as the Goodwill auction site
- Maintained current knowledge of evolving changes in marketplace, trends, reselling to accurately price and assist others in pricing and selling items.
- Priced items via a computer pricing system, utilized exceptional computer skills.
- Maintained high levels of product knowledge
- Assisted customers and answered customer questions upon request by providing simple solutions in a calm and friendly manner.
- Worked as a team with fellow coworkers to better meet store quotas and goals.
- Adapted to several different changes of system and paces.
- Remained calm and provided customers with positive outcomes and experiences even when dealing with high-stress issues and situations.
- Organized and cleaned sales floor, put away donations, remove old product, tidying shelves and racks; providing an enjoyable and easy shopping experience.
Sales Associate
Hot Topic
Uniontown, PA
10.2020 - 04.2021
- Greeted customers, promoted current sales, and accurately answered consumer questions and assisted upon request.
- Helped customers locate products and checked store system for merchandise at other sites.
- Unloaded, stocked, and displayed new shipment.
- Kept the store neat during peak hours and closing by tidying up shelves, sweeping the floor, wiping down glass surfaces, mirrors, and counters, etc.
- Rang up customer sales and returns using a computer POS system.
- Processed online orders and ship-to-store sales.
- Aesthetically and appropriately displayed merchandise to engage customers and produce sales flow according to current promotions/trends.
- Provided customers with a positive and friendly experience to build loyalty, report and good reviews.
Sales Associate
Justice Tween Brands
Uniontown, PA
08.2018 - 08.2020
- Assisted customers in locating in store product as well as processed online orders.
- Greeted and engaged with customers to build rapport, loyalty and meet company sales goals.
- Answered customer questions, educated customers on current sales and promos, maintained a calm and friendly demeanor during peak hours and in high-stress situations.
- Designed, organized and maintained merchandise display fixtures to promote product and engage customers.
- Accurately processed customer sales and returns using a computer POS system.
- Boosted sales by offering advice and using persuasive sales tactics.
- Unloaded and processed new shipment.
- Housekeeping, including dust mopping, mopping, vacuuming, refolding clothing, wiping down surfaces, etc.
Education
High School Diploma -
10.2019 - 06.2020
Skills
Dependable and Responsible
Teamwork and Collaboration
Excellent Communication
Stocking and replenishing
Professional demeanor
Point of sale operation
Sales expertise
Adapt to diverse groups
Excellent people skills
Organization and Time Management
Computer skills
Timeline
Donation Sorter - Goodwill Store
04.2021 - Current
Sales Associate - Hot Topic
10.2020 - 04.2021
21st Century Cyber Charter School - High School Diploma,
10.2019 - 06.2020
Sales Associate - Justice Tween Brands
08.2018 - 08.2020