Summary
Overview
Work History
Education
Skills
Timeline

Abbigale Satovich

Donation Processor
Uniontown,PA

Summary

Donation Processor with 3+ years sales background, providing exceptional customer service and communication skills. Well-versed in customer needs, motivated, eager to learn, with excellent communication and problem solving skills. Adapts to any situations, including those that are high-stress. Assists customer's needs and works hard to reach company quotas.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Donation Sorter

Goodwill Store
Uniontown, PA
04.2021 - Current
  • Prepared items for the sales floor by sorting, separating, cleaning and pricing items appropriately disposing of damaged or defective donations.
  • Maintained organized and clean worksite by sweeping, dusting, sanitizing, vacuuming, etc.
  • Respectfully communicated with diverse population of volunteers, employees and customers.
  • Processed items for transport to alternate locations, such as the Goodwill auction site
  • Maintained current knowledge of evolving changes in marketplace, trends, reselling to accurately price and assist others in pricing and selling items.
  • Priced items via a computer pricing system, utilized exceptional computer skills.
  • Maintained high levels of product knowledge
  • Assisted customers and answered customer questions upon request by providing simple solutions in a calm and friendly manner.
  • Worked as a team with fellow coworkers to better meet store quotas and goals.
  • Adapted to several different changes of system and paces.
  • Remained calm and provided customers with positive outcomes and experiences even when dealing with high-stress issues and situations.
  • Organized and cleaned sales floor, put away donations, remove old product, tidying shelves and racks; providing an enjoyable and easy shopping experience.



Sales Associate

Hot Topic
Uniontown, PA
10.2020 - 04.2021
  • Greeted customers, promoted current sales, and accurately answered consumer questions and assisted upon request.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Unloaded, stocked, and displayed new shipment.
  • Kept the store neat during peak hours and closing by tidying up shelves, sweeping the floor, wiping down glass surfaces, mirrors, and counters, etc.
  • Rang up customer sales and returns using a computer POS system.
  • Processed online orders and ship-to-store sales.
  • Aesthetically and appropriately displayed merchandise to engage customers and produce sales flow according to current promotions/trends.
  • Provided customers with a positive and friendly experience to build loyalty, report and good reviews.

Sales Associate

Justice Tween Brands
Uniontown, PA
08.2018 - 08.2020
  • Assisted customers in locating in store product as well as processed online orders.
  • Greeted and engaged with customers to build rapport, loyalty and meet company sales goals.
  • Answered customer questions, educated customers on current sales and promos, maintained a calm and friendly demeanor during peak hours and in high-stress situations.
  • Designed, organized and maintained merchandise display fixtures to promote product and engage customers.
  • Accurately processed customer sales and returns using a computer POS system.
  • Boosted sales by offering advice and using persuasive sales tactics.
  • Unloaded and processed new shipment.
  • Housekeeping, including dust mopping, mopping, vacuuming, refolding clothing, wiping down surfaces, etc.

Education

High School Diploma -

21st Century Cyber Charter School, Murrysville, PA
10.2019 - 06.2020

Skills

    Dependable and Responsible

undefined

Timeline

Donation Sorter - Goodwill Store
04.2021 - Current
Sales Associate - Hot Topic
10.2020 - 04.2021
21st Century Cyber Charter School - High School Diploma,
10.2019 - 06.2020
Sales Associate - Justice Tween Brands
08.2018 - 08.2020
Abbigale SatovichDonation Processor