Abbigayle Bull
Seminole
Summary
Assistant General Manager with expertise in customer service, financial management, and compliance monitoring. Developed initiatives that enhanced customer engagement and optimized operational safety, ensuring a positive and secure environment.
Overview
2
2
years of professional experience
Work History
Assistant General Manager
Sonic
Shawnee
08.2025 - Current
- Developed customer engagement initiatives that increased repeat business.
- Monitored compliance with health and safety regulations across all operations.
- Managed financial transactions and daily cash flow to maintain fiscal responsibility.
- Oversaw maintenance of equipment and facilities to ensure safe operations.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Carhop
Sonic
Konawa
03.2024 - 06.2025
- Assisted customers with menu selections and provided recommendations based on preferences.
- Processed customer payments accurately and efficiently using point-of-sale systems.
- Adapted to fast-paced environment by managing multiple orders simultaneously.
- Resolved customer complaints with professionalism to ensure satisfaction.
- Trained new staff on menu knowledge and operational procedures.
- Executed opening and closing procedures to maintain operational standards.
- Ensured compliance with safety and health regulations during food handling.
- Utilized effective communication skills to relay order modifications to kitchen staff.
Education
High School Diploma -
Maud High School
Maud, OK05-2025
Skills
- Customer service
- Team building
- Conflict resolution
- Financial management
- Compliance monitoring
- Equipment maintenance
- Staff training
- Time management
- Staff management
- Communication
- Active listening
- Team leadership
- Relationship building
- Multitasking
Timeline
Assistant General Manager
Sonic
08.2025 - Current
Carhop
Sonic
03.2024 - 06.2025
High School Diploma -
Maud High School