Abbigayle Greiner
Lakewood,CA
Summary
Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with a great attendance record. Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Pleasant personality and desire to learn new tasks.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member - Shift Lead
Stonefire Grill
02.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed customer payments and balanced cash drawers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
Restaurant Team Member
Dave's Hot Chicken
07.2021 - 02.2023
- Used proper techniques to prepare food and ingredients.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Utilized POS system to receive and process food and beverage orders.
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Assisted in the ongoing improvement of restaurant operations by providing constructive feedback during team meetings or one-on-one sessions with managers.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Science - Criminology
California State University - Long Beach
Long Beach, CA06.2026
High School Diploma -
Sato Academy of Math and Science
06.2022
Skills
- Communication skills
- Check Payment Processing
- Training & Development
- Time management
- Dish Preparation
- Performs well under pressure
- Table Bussing
- Teamwork skills
- Menu Memorization
- Reliable
- Food Inspection
- Guest Experiences
- Food Safety Understanding
- Food Safety Procedures
- Safe Food Handling
- Email and Phone Orders
- White Glove Service
- Company Policies and Procedures
- Quality Control
- Supply Restocking
- Team Management
- Price Memorization
- Critical Thinking
- Food Handlers Card Current
- Trainer
- Catering
- Table Serving
- Professional Appearance
- Sales Techniques
- Food Handlers Card
References
Provided upon request
Volunteer Experience
- California Scholarship Federation Member
- High Honors Recipient
Soccer, Hiking, Reading, Sports Cars
- Soccer: Active participant in local soccer league, fostering teamwork and fitness.
- Hiking: Enthusiastic outdoor explorer, finding solace and inspiration in nature's beauty.
- Reading: Avid reader with a passion for literature, continuously expanding knowledge and perspective.
- Sport Cars: Enthusiastic about automotive technology and design, attending car shows and staying updated on industry trends.
Timeline
Restaurant Team Member - Shift Lead
Stonefire Grill
02.2023 - Current
Restaurant Team Member
Dave's Hot Chicken
07.2021 - 02.2023
Bachelor of Science - Criminology
California State University - Long Beach
High School Diploma -
Sato Academy of Math and Science