Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Abbigayle Stratton

Gillette

Summary

Dynamic and dedicated professional with a strong background in hospitality, exemplified during my tenure at Pop Art. Skilled in time management and problem-solving, I consistently enhanced customer satisfaction through efficient service and effective communication. A team player, I trained new staff while fostering a welcoming environment that encouraged loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Barista

Pop Art
05.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Returns Associate

Marshalls
10.2022 - 05.2023
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Documented returned product details in [Software] inventory tracking system.
  • Delivered high-quality customer service by gathering feedback on product deficiencies.

Hostess

Old Chicago
06.2022 - 10.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Thunder Basin
Gillette, WY
05-2024

Associate of Science - Business Administration

Gillette College
Gillette, WY
05-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Problem-solving
  • Decision-making
  • Hospitality service expertise
  • Basic math
  • Multitasking and organization

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Gardening
  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Dancing
  • Music
  • Baking
  • Crafting and DIY Projects
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Barista

Pop Art
05.2023 - Current

Returns Associate

Marshalls
10.2022 - 05.2023

Hostess

Old Chicago
06.2022 - 10.2022

High School Diploma -

Thunder Basin

Associate of Science - Business Administration

Gillette College

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