Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abbra Huff

Bethlehem

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Patient Concierge

St Luke's Orthopedic Care
08.2024 - Current
  • Greeted and assisted patients with check-in procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Verified patient insurance eligibility and entered patient information into system.

Quality Assurance Specialist

Vacasa
04.2021 - 05.2024
  • Efficiently resolved all issues and developed a strong client relationship, which resulted in higher customer satisfaction ratings.
  • Wrote and submitted QA evaluation reports to management.
  • Trained employees on specific QA standards and ensured that they were followed.
  • Educated employees on specific QA standards and double-checked that they were being followed.

Registered Medical Assistant

St. Luke’s Neurology Associates
06.2019 - 03.2021
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Exam rooms and medical equipment were sanitized, restocked, and organized by me.
  • Scheduled patient appointments.
  • Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date.

Merchandiser

Mondelēz International
09.2006 - 06.2019
  • Organized on-site trainings for management and sales staff to educate them on the benefits and maintenance of product lines.
  • Identified incremental sales opportunities for sales reps to pursue.
  • Set up and maintained effective high-traffic displays, which resulted in increased sales.
  • Damaged, out-of-code, not-in-set, and discontinued items were removed from the displays.

Education

Medical Assistant -

Lincoln Financial Field
Allentown, PA
01.2018

High School - undefined

William Allen High School
Allentown, PA
01.2002

Skills

  • Exceptional time management skills
  • Quick learner
  • Detail-oriented
  • Positive and friendly
  • Skilled problem solver
  • Active listening skills
  • Exceptional communication

Certification

First Aid/CPR Certified

Timeline

Patient Concierge

St Luke's Orthopedic Care
08.2024 - Current

Quality Assurance Specialist

Vacasa
04.2021 - 05.2024

Registered Medical Assistant

St. Luke’s Neurology Associates
06.2019 - 03.2021

Merchandiser

Mondelēz International
09.2006 - 06.2019

High School - undefined

William Allen High School

Medical Assistant -

Lincoln Financial Field

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