Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Work History
Lead Medical Assistant
Urology of St. Louis | 2025 - 2026
As the lead Ma I was responsible for running the day-to-day clinic operations; worked closely with billing and ordered supplies.
Roomed patients and documented vital signs, medication histories, and chief complaints in electronic medical records, ensuring accurate patient information for clinical decision-making.
Assisted providers with urology examinations and procedures, preparing biopsies using sterile technique to promote patient safety and procedural success.
Roomed patients and documented vital signs, medication histories, and chief complaints in electronic medical records.
Collected urine specimens and prepared lab orders, maintaining accurate chart documentation to support timely diagnosis and treatment.
Resident Services Assistant
1 Year 4 Months
Arrow Senior Living Management | 06.2024 - 10.2025
Plan and coordinate resident events and programs that support community engagement. Maintain a positive, inclusive environment for residents through daily service and support. Handle clerical front-desk tasks, including phone coverage and guest reception. Provide safe bus transportation for trips and medical appointments.
Maintained confidential resident records, service logs, and case files with high accuracy.
Responded to resident inquiries and resolved routine concerns with timely, professional communication.
Adult Programmer, Librarian
2 Years
SCENIC REGIONAL LIBRARY | 01.2022 - 01.2024
Managed reference services, guiding patrons to reliable print and digital resources.
Coordinated programming for children, teens, and adults to support community engagement.
Organized outreach initiatives with schools and community groups to expand library services.
Tour Guide
4 Years
MERAMEC CAVERNS | 01.2015 - 01.2019
Led engaging tours, delivering accurate historical and cultural commentary to diverse guest groups.
Guided visitors safely through attractions, monitoring group movement and maintaining the schedule.
Adapted commentary to audience interests, improving engagement across mixed age and language groups.
Education
St. Louis School of phlebotomy | St Louis | 08-2025
Cuba High | 05-2017
Skills
Effective communication
Detail orientation
Patient-centered care
Health promotion
Positive attitude
Adaptability
Wound care and dressing
Patient education and counseling
Clinical flow management
Electronic health records management
CPR
Insurance verification
Patient assessments
Medical records management
Certification
Certified Clinical Medical Assistant |2025| Patient Care/Phlebotomy/EKG/ Basic Life Support/Licensed Insurance Agent/Financial Professional