Summary
Overview
Work History
Education
Skills
Timeline
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Abby Baruck

Gardena,CA

Summary

Dynamic Assistant Manager with a proven track record at Venice Management, excelling in team collaboration and sales monitoring. Leveraged recruiting expertise and strategic planning to enhance operational efficiency and achieve business goals. Recognized for exceptional leadership and problem-solving abilities, significantly improving customer satisfaction and team productivity.

Overview

22
22
years of professional experience

Work History

Assistant Manager

Venice Management
Venice Beach, CA
05.2017 - Current
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Recruited and trained new employees to meet job requirements.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Managed customer service inquiries and complaints in a timely manner.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented quality control measures to uphold company standards.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured compliance with safety regulations and company policies.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.

Assistant Manager

Samesun backpackers
Venice Beach, CA
05.2009 - 05.2017
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Recruited and trained new employees to meet job requirements.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Produced thorough, accurate and timely reports of project activities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Analyzed business performance data and forecasted business results for upper management.
  • Managed customer service inquiries and complaints in a timely manner.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented quality control measures to uphold company standards.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assigned work and monitored performance of project personnel.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured compliance with safety regulations and company policies.
  • Delegated work to staff, setting priorities and goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.

Assistant Manager

Morguard revenue properties
Gretna, LA
05.2008 - 05.2009
  • Wrote and filed reports each day on current leasing activities.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Developed strategies to increase occupancy levels through effective marketing campaigns.
  • Organized promotional activities such as open houses or special events to attract new renters.
  • Prepared and maintained accurate lease documentation and tenant records.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
  • Set and adjusted rental rates based on market analysis and property value assessments.
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Coordinated move-in and move-out procedures including inspections and cleaning services.
  • Coordinated move-ins and move-outs to minimize disruption and maintain occupancy targets.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Provided exceptional customer service, addressing inquiries and issues in a timely manner.
  • Prepared and submitted monthly tenant visit logs.
  • Provided customer service support to ensure satisfaction throughout the tenancy period.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Developed relationships with local businesses and community organizations to enhance property visibility.
  • Established policies for late fees, pet ownership, smoking regulations.
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Negotiated lease terms and conditions, balancing tenant needs with business objectives.
  • Ensured compliance with all state and local laws regarding fair housing practices.
  • Oversaw the leasing process from initial inquiry to lease signing, ensuring a smooth experience.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.
  • Provided potential tenants tours of properties.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
  • Ensured that all paperwork was completed correctly prior to signing leases.
  • Collaborated with maintenance and property management teams to ensure units are move-in ready.
  • Conducted market research to identify potential tenants and rental rates.
  • Received, checked and processed applications for new leases.
  • Performed regular site visits to check on conditions of the premises.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Conducted surveys of property market to obtain information on current trends.

Young Americans

The Young Americans, Inc.
Corona, CA
06.2003 - 06.2007
  • Studied improvisational techniques to expand performance capabilities.
  • Performed in a variety of settings including theatres, film sets, and on-location shoots.
  • Worked closely with directors and other actors to find interpretation most suited to role.
  • Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
  • Adapted quickly when unexpected changes occurred during live performances.
  • Conducted research into historical context of plays to add realism.
  • Readied backstage areas before each show by organizing props and costumes.
  • Communicated characters or situations to audience through speech, body language and movement.
  • Helped prepare stages, move props and break down stages to support smooth productions.
  • Worked closely with voice instructors to learn new dialects and accents for acting roles.
  • Used singing, dancing and musical instruments to enhance performances.
  • Developed characters through physical and vocal techniques.
  • Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
  • Maintained high levels of energy and concentration during long shoots and performances.
  • Consulted with directors regarding changes in staging or character development.
  • Attended auditions and casting calls to audition for roles.

Education

High School Diploma -

Sodus Central
Sodus, NY
05-2003

Skills

  • Recruiting and interviewing
  • Sales monitoring
  • Budget assistance
  • Team collaboration
  • Retail operations
  • Consulting

Timeline

Assistant Manager

Venice Management
05.2017 - Current

Assistant Manager

Samesun backpackers
05.2009 - 05.2017

Assistant Manager

Morguard revenue properties
05.2008 - 05.2009

Young Americans

The Young Americans, Inc.
06.2003 - 06.2007

High School Diploma -

Sodus Central

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Abby Baruck