Abby Bell
Moody,AL
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
PROMOTED:CQM/Social Services Coordinator
United Way Of Central Alabama
01.2022 - Current
- Partnered with clinical leader to develop detailed guidelines for $60M community grant; partners able to now maximize use of federal dollars
- Ensures sub-recipient compliance with federal, state, and local policies; 17 agencies are provided with technical assistance in order to improve compliance rates
- Facilitates and participates in performance improvement teams across the state; people living with HIV/Aids are provided with standardized, quality care throughout the state
PROMOTED:Financial Stability Program Specialist
United Way Of Central Alabama
01.2020 - 01.2022
- Served 50 families, including approximately 120 school aged children, in financial program; families started savings accounts for the first time, purchased first homes, and were able to send children to college debt free - 30% success rate
- Taught families to create and use a budget: families were able to reach personal financial goals such as opening a savings account, paying rent on time each month, and move into safer neighborhoods
- Provided assistance with temporary projects such as Nick's Kids for COVID Relief, Long-Term Tornado Recovery, and Navigate housing relocation; families were given approximately $150k in financial relief due to impact of COVID, families received assistance to repair damage to homes or to relocate after tornado damage, and 4 families were provided with assistance to find and relocate to safe and affordable neighborhoods from a condemned property
Aging and Disability Resource Center Specialist
United Way Of Central Alabama
04.2019 - 01.2020
- Applied customer service acumen to conduct client intake for 5+ programs and used judgment to properly refer clients across full spectrum of available services; impacted nutrition, financial well-being, and health for 1000s of Jefferson County seniors
- Facilitated clients' form completion using detail oriented skill set; ensured full breadth of services offered to each client
- Provided community resources to seniors and their families; enabled seniors to self-determine how to address their health and well-being needs
- Completed Medicaid Waiver applications
- Contacted referrals from other agencies
211 Client Assistance Specialist
United Way Of Central Alabama
12.2017 - 12.2018
- Answered incoming calls to the 211 system and provided resources; provided approximately 75 resources to callers per day
- Determined client eligibility for financial assistance, entered information into Microix, Outcome Tracker, and ServicePoint following Housing and Urban Development (HUD) Guidelines; families and individuals were provided with financial assistance, budgeting assistance, and referrals to other programs for which they qualified, allowing them to remain financially stable
- Coordinated with programs such as Financial Stability Program, Priority Veteran, and the Area Agency on Aging to assist those referred for financial assistance; individuals received services from all programs for which they were qualified in order to maximize outcomes
Primary Counselor
Bradford Health Services
04.2014 - 08.2017
- Completed intakes, developed treatment plans, and coordinated long term care plans for individuals with addictions; patients were provided education on addictions and guidance on how to live sober
- Facilitated group, individual, and family counseling sessions; patients and their families were provided with tools to understand addiction and prevent relapse, including long-term care options
Special Needs Coordinator
Seraaj Family Homes
03.2010 - 04.2014
- Supervised special needs case managers; foster families were provided with coordinated assistance with foster children with special behavioral and physical needs
- Provided training to foster parents and staff, developed behavioral plans for foster children; foster parents and staff were provided with insight into maladaptive behaviors and learned ways to address them
- Completed assessments and intakes; approximately 20 special needs foster children were placed in foster homes of parents with specific knowledge of the special medical and developmental needs of the child
- Co-developed state guidelines for special needs foster care children; children were placed into homes with staff assistance appropriate to their level of need
- Advocated for special education of the children in the program; children received educational services in accordance with the Individuals with Disabilities Education Act (IDEA)
Psychiatric Technician II
Trinity Medical Center
03.2003 - 03.2010
- Developed and presented patient education classes; patients were provided with information on diagnosis, treatment, and healthy habits
- Assessed patient progress and reported changes to supervising staff; patient needs were addressed proactively.
- Completed intakes and assessments of mental functioning; patients were provided with individualized treatment to address mental and physical health needs
Behavioral Aide
University Of Alabama At Birmingham
01.2001 - 03.2004
- Assisted in the integration of a child with autism into family and community activities; child and his family were able to engage in activities at home and in the community together
- Worked with team to develop and implement behavior plans; child reduced maladaptive behaviors such as running from others and increase desired behaviors such as remaining at the dinner table throughout the meal
Service Coordinator
United Cerebral Palsy Of Greater Birmingham
01.2002 - 02.2003
- Coordinated therapy services for children in early intervention and their families; children in 3 counties were provided with physical, occupational and speech therapy
- Provided resources to families; families were given information regarding treatment beyond early intervention as well as other resources in the community
- Administered assessments of physical and developmental abilities; Individual Family Service Plans were developed for children to address their individual needs and goals
QMRP/Service Coordinator
ResCare Alabama
12.1999 - 01.2001
- Supervised managers of homes for adults with developmental disabilities; managers were provided with guidance on best practices for serving clients and ensuring client well-being
- Developed service plans and behavior plans; clients were provided with physical and mental health services to improve quality of life
Teacher's Assistant/Teacher
Glenwood Mental Health
12.1996 - 12.1999
- Provided 1:1 care for a child with autism and self-injurious behaviors; child's self-injurious behavior reduced significantly
- Developed and implemented Individualized Education Plans for 5 students; students received education and behavioral services according to their individual needs and abilities
Education
Master of Arts - Rehabilitation Counseling
University of Alabama At Birmingham
Birmingham, AL08.2009
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL12.1996
Skills
- Family Education
- Social Justice
- Infrastructure Management
- Quality Patient Care
- Clinical Interventions
- Social Support
- Psychosocial Evaluations
Certification
- Housing and Urban Development Counselor
- Obtained ALC and received supervision toward LPC
- CPR and CPI certified - Current through 2015
Timeline
PROMOTED:CQM/Social Services Coordinator
United Way Of Central Alabama
01.2022 - Current
PROMOTED:Financial Stability Program Specialist
United Way Of Central Alabama
01.2020 - 01.2022
Aging and Disability Resource Center Specialist
United Way Of Central Alabama
04.2019 - 01.2020
211 Client Assistance Specialist
United Way Of Central Alabama
12.2017 - 12.2018
Primary Counselor
Bradford Health Services
04.2014 - 08.2017
Special Needs Coordinator
Seraaj Family Homes
03.2010 - 04.2014
Psychiatric Technician II
Trinity Medical Center
03.2003 - 03.2010
Service Coordinator
United Cerebral Palsy Of Greater Birmingham
01.2002 - 02.2003
Behavioral Aide
University Of Alabama At Birmingham
01.2001 - 03.2004
QMRP/Service Coordinator
ResCare Alabama
12.1999 - 01.2001
Teacher's Assistant/Teacher
Glenwood Mental Health
12.1996 - 12.1999
Master of Arts - Rehabilitation Counseling
University of Alabama At Birmingham
Bachelor of Science - Psychology
University of Alabama At Birmingham
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