Abby Bilmes
San Diego,CA
Summary
Hardworking and passionate team player with strong communication, organizational, and conflict management skills seeking a full-time position that offers professional challenges all while utilizing interpersonal skills and maintaining a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Casting Producer
SEEN Dating (Start-Up)
2021.10 - 2023.05
- Conducted calls and generated casting reports on existing and prospective casting leads
- Managed over 100 'daters' per day
- Marketed large scale, and pop up events around San Diego
- Collaborated with multidisciplinary team of actors, directors and producers to determine role's requirements.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Shift Lead
Nekter Juice Bar
2018.11 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Server
P.F. Chang's Bistro
2018.01 - 2021.08
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and prepare end-of-day reports.
- Cultivated warm relationships with regular customers and set positive tone for entire dining experience for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Communications
San Diego State University
San Diego, CA05.2023
Associate of Arts - Communications
Miramar Community College
San Diego, CA05.2021
Skills
- Strong communication skills
- Suggestive Selling
- Complex Problem-Solving
- Internal and External Communications
- Strategy Implementation
- Active Listening
- Time Management
- Event Coordination
- Managing Multiple Tasks
- Critical Thinking
Timeline
Casting Producer
SEEN Dating (Start-Up)
2021.10 - 2023.05
Shift Lead
Nekter Juice Bar
2018.11 - Current
Server
P.F. Chang's Bistro
2018.01 - 2021.08
Bachelor of Arts - Communications
San Diego State University
Associate of Arts - Communications
Miramar Community College
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