Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Boyd

Blue Springs,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Shift Lead/Assistant Manager

Yogurtini
06.2022 - Current
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Responded to and resolved customer questions and concerns.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Trained and mentored new employees to maximize team performance.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Volleyball Referee

Centerline Volleyball
06.2021 - 08.2022
  • Enhanced game fairness by accurately interpreting and enforcing volleyball rules and regulations.
  • Promoted sportsmanship among players through effective communication and conflict resolution.
  • Managed game flow efficiently by making quick decisions on rule violations and infractions.
  • Contributed to a positive sporting atmosphere by interacting respectfully with players, coaches, and spectators.
  • Kept accurate records of match scores, time-outs, substitutions, and other relevant statistics for post-match reporting.
  • Assessed player performance fairly using established evaluation criteria for ranking purposes in tournaments or leagues.
  • Established a professional presence on the court by maintaining a neat appearance and displaying courteous behavior towards all participants.
  • Participated regularly in volleyball officiating training to keep skills and knowledge current.

Education

High School Diploma -

Blue Springs South High School
Blue Springs, MO
05.2024

Skills

  • Calm Under Pressure
  • Teamwork and Collaboration
  • Team Management
  • Organizational Skills
  • Attention to Detail
  • Time Management
  • Multitasking
  • Problem Resolution
  • Computer Skills

Timeline

Shift Lead/Assistant Manager

Yogurtini
06.2022 - Current

Volleyball Referee

Centerline Volleyball
06.2021 - 08.2022

High School Diploma -

Blue Springs South High School

Similar Profiles

CREATE PROFILE
Abby Boyd