Abby Bremner
Minnetonka,MN
Summary
Enthusiastic self-starter eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in fast-paced Healthcare industry. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Front Office Medical Scheduler, PA and Referrals
Wayzata Children's Clinic
11.2022 - Current
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed Prior Authorizations by obtaining all medical relevant information to ensure patients get their medication in a timely manner.
Full-Time Parent
Self-employed
09.2015 - Current
- Raising and caring for two young children since birth.
- Maintained household budget.
- Organized social meet-ups with other stay-at-home parents.
- Leader for Vacation Bible School for 50+ children.
- Creative leader for MOPS local chapter. Planning and budgeting creative activities for monthly meetings.
- Parent liaison for child's classroom; organized and managed funds for teacher gifts, classroom activities, and volunteer needs.
- Constantly multi-tasked child caring, household activities, volunteer activities, and also maintained book of business for part-time job.
Personal Trainer, Pilates Trainer, Yoga Instructor
Life Time Fitness
05.2012 - 03.2020
- Kept detailed records of personal training procedures and client progress after each session.
- Worked with other disciplines to assure cohesive and comprehensive approach to care.
- Provided exceptional customer service to obtain new clients through referrals as well as client retention.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Maintained consistent daily workload of managing 5-8 clients per day plus teaching 3-5 classes per week.
Assistant Group Fitness Department Head
Life Time Fitness Inc.
05.2011 - 05.2012
- Managed new member engagement between two high profile clubs averaging 15-20 calls per day per club.
- Handled conflict resolution through engaging with members who were experiencing issues with their services.
- Researched issues to obtain appropriate answers to customer inquiries.
- Liaised with sales and management teams to develop solutions and accomplish shared objectives.
- Coordinate instructors, members and vendors to deliver successful annual fitness conference.
- Maintained energy and enthusiasm in fast-paced environment
Commercial Furniture Sales Representative
Lou Reid And Associates
02.2008 - 04.2011
- Scheduled, organized and lead 3-5 'lunch and learn' presentations per month tailored to each client.
- Designed marketing presentations using Microsoft PowerPoint illustrating product benefits
- Developed strong rapport with customers and created positive impression of business.
- Improved business efficiency by creating formal process for generating and tracking sales quotations.
- Worked as liaison between manufacturers, designers, and end users to ensure product quality, consumer safety standards and key price points were achieved.
- Specifically negotiated standardization of product and locked in pricing for Target Stores nationwide.
- Served on board of local chapter of commercial design board (IIDA) for 2 consecutive years.
Store Manager
Pier 1 Imports
02.2006 - 12.2007
- Coached and trained sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
Bachelor Of Applied Arts - Interior Design
University of Northern Iowa
Cedar Falls, IA05.2006
Skills
- Organizational and time management skills
- Complex problem-solving
- Excellent communication skills
- Activity oversight
- Spreadsheet management
- Customer and client relations
- Presentation design
- Marketing
- Employee training and development
- Network development
- Quality Patient Care
- EMR Systems, eCW
- Authorization Coordination
- Computer Proficiency
- Medical Terminology
- Calendar and Appointment Management
- Insurance Authorizations
Additional Information
Anthony Toledano
630-222-9231
atoledan@gmail.com
Current Client
Jennifer Huffman-Skogman
612-325-9217
Former supervisor at Life Time Fitness
Michael Schuh
755 Prairie Center Drive
Eden Prairie, MN 55344
952-829-8400
mschuh@lt.life
Former General Manager at Life Time Fitness
Janie Geyen
651-356-4795
Former Client
Timeline
Front Office Medical Scheduler, PA and Referrals
Wayzata Children's Clinic
11.2022 - Current
Full-Time Parent
Self-employed
09.2015 - Current
Personal Trainer, Pilates Trainer, Yoga Instructor
Life Time Fitness
05.2012 - 03.2020
Assistant Group Fitness Department Head
Life Time Fitness Inc.
05.2011 - 05.2012
Commercial Furniture Sales Representative
Lou Reid And Associates
02.2008 - 04.2011
Store Manager
Pier 1 Imports
02.2006 - 12.2007
Bachelor Of Applied Arts - Interior Design
University of Northern Iowa
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