Abby Brownawell
Kulpmont,PA
Summary
Organized and dependable candidate, adept in customer service, inventory control and fostering teamwork. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Game Operator
Knoebels Amusement Park
06.2015 - 08.2015
- Educated players on game mechanics, helping them fully enjoy their gaming experience.
- Enhanced player experience by monitoring game performance and addressing technical issues promptly.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Explained and demonstrated games and attractions to assist guests.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Assistant Store Manager
Angie's Market
07.2017 - 08.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily cash handling procedures, ensuring accuracy in accounting records and minimizing discrepancies.
- Oversaw ordering processes for products, maintaining optimal stock levels to meet customer demand without overstocking inventory.
- Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Science - Chemistry
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2025
High School Diploma -
Line Mountain High School
Herndon, PA05.2017
Skills
- Problem-Solving
- Customer Service
- Inventory Control
- Store Organization
- Store Opening and Closing
- Work Planning and Prioritization
- Teamwork and Collaboration
- Hiring and Training
Timeline
Assistant Store Manager
Angie's Market
07.2017 - 08.2019
Game Operator
Knoebels Amusement Park
06.2015 - 08.2015
Bachelor of Science - Chemistry
East Stroudsburg University of Pennsylvania
High School Diploma -
Line Mountain High School
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