Skilled in delivering excellent service and communication with guest needs. Strong knowledge of the POS system and a keen eye for cleanliness. Eager in enhancing my experiences.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
Lafayette, LA
09.2021 - Current
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Host/Server
Texas Roadhouse
Alexandria, Louisisana
01.2019 - 09.2021
Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Assisted servers in seating guests by escorting them to their tables.
Retail Cashier
Areopostale
Alexandria, LA
09.2018 - 01.2019
Processed cash and credit payments accurately and efficiently.
Handled returns of merchandise in an efficient manner while maintaining customer satisfaction
Performed opening and closing duties such as counting money, balancing registers.