Abby Burdick

Versatile design professional specializing in staging and styling residential spaces. Combine creative vision with operational precision to deliver market-ready designs that enhance property appeal and drive results. Thrive in balancing client-facing responsibilities, administrative management, and hands-on design execution.

Key Contributions

Partner with homeowners and real estate agents to understand goals, tailoring staging strategies to target audiences and market trends.

Provide end-to-end project coordination: scheduling, budgeting, vendor communication, inventory organization, logistics, and on-site execution.

Create mood boards, visual presentations, and staging plans to communicate design concepts and secure client approval.

Source, organize, and manage design inventory to ensure efficient, curated selections for each project.

Handle administrative operations including client correspondence, invoicing, contracts, and marketing.

Stay current with design and lifestyle trends, incorporating fresh, relevant elements into staging solutions.

Provided administrative support to department staff and community programs at the North Bellevue Community Center. Balanced front-facing customer service with back-office organization and logistics.

Key Contributions

Managed calendars, correspondence, and program records, ensuring accuracy and efficiency.

Supported staff and community members through clear communication, flexibility, and problem-solving.

Coordinated logistics for programs and events, adapting quickly to shifting priorities.

Maintained data, files, and records with attention to confidentiality and detail.

Supported program operations and marketing for the South Bellevue Community Center, with an emphasis on events, rentals, and community engagement.

Key Contributions

Coordinated logistics for events, including scheduling, equipment setup, and volunteer management.

Developed promotional materials, maintained website and social media, and supported sponsorship outreach.

Collected and maintained statistical data for budgeting and payroll.

Assisted with program registrations, rentals, and front desk services, ensuring smooth operations.

Promoted to lead and manage the Business Development Representative (BDR) team, overseeing performance, coaching, and operational excellence while ensuring compliance and client satisfaction.

Key Contributions

Directed daily operations of the BDR team, providing one-on-one and group coaching to optimize performance.

Implemented performance audits, disciplinary steps, and systems training to maintain high team standards.

Monitored measurable goals for call center performance, customer engagement, and compliance.

Actively solved complex operational challenges, utilizing strong communication, multitasking, and problem-solving skills.

Made first contact to outbound calls to prospective customers to establish a level of interest in life insurance then connect them with an in-house licensed agent to discuss their life insurance needs.

Key Contributions

Conducted outbound client outreach to establish interest in life insurance products.

Connected prospects with licensed agents, maintaining accurate client records.

Promoted to oversee administrative and operational functions within the Group Fitness Department, supporting instructors, programs, and daily operations while ensuring a high-quality client experience and maintaining facility standards.

Key Contributions

Assisted with recruiting, hiring, and training new instructors, supporting staff development and team performance.

Coordinated daily operations including scheduling, bi-monthly payroll, accounting inquiries, and general administrative tasks.

Maintained studio readiness for all classes, ensuring “show ready” standards across the department.

Supported marketing initiatives, equipment maintenance, inventory management, and uniform organization.

Maintained accurate files, records, and completed quarterly audits to ensure departmental compliance.

Prepared and completed employee reviews, contributing to performance management and team growth.

Delivered excellent client service, responding promptly to inquiries in person, by phone, and via email.

Provided individualized fitness and wellness programs while managing client accounts and delivering group classes. Balanced client acquisition, consultations, and program delivery with administrative and operational support, maintaining professional certifications and ensuring accurate documentation of sessions.

Key Contributions

Developed and facilitated personalized training sessions and group fitness classes, including lesson planning and music selection.

Managed client accounts, tracking sessions and progress using medical-based charting and SOAP note format.

Conducted consultations in person, over the phone, and via email to establish client goals and expected outcomes.

Recruited and maintained clientele, meeting monthly sales and engagement targets.

Supported day-to-day operations and customer service within the Fitness Center, ensuring a seamless experience for all clients.