Abby Casselberry
1286 W Stadium Dr,Arkansas
Summary
Dedicated kennel worker with a strong work ethic and exceptional attention to detail at RiverTrail Animal Hospital. Successfully enhanced animal well-being through effective care and communication, while fostering teamwork and adaptability. Demonstrated initiative in managing grooming and medication tasks, ensuring a safe and positive environment for both pets and clients.
Overview
3
3
years of professional experience
Work History
Kennel Worker/ Front Desk Helper
RiverTrail Animal Hospital
Tulsa, OK
03.2023 - 12.2025
- Provided daily care and feeding for various breeds, ensuring optimal health and well-being.
- Maintained cleanliness of kennel facilities, adhering to safety and sanitation protocols.
- Assisted in administering medications as directed by veterinarians, monitoring animal responses.
- Managed grooming tasks, enhancing appearance and hygiene of dogs in care.
- Observed animal behavior, reporting any health concerns to senior staff promptly.
- Trained new staff on proper handling techniques and kennel procedures for efficiency.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
- Maintained open lines of communication with pet owners through regular updates on their pets'' well-being during boarding stays.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Implemented effective record-keeping systems to track animals'' care progress and ensure efficient communication among team members.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Fast paced environment
- Attention to detail
- Gave detailed information to clients
- Helped front desk
- Provided exceptional customer service to guests, addressing inquiries and resolving issues promptly.
- Maintained organized records of guest information and transactions using property management software.
Education
Bachelors - Health Communication
University of Arkansas
Fayetteville, ARHigh School Diploma -
Jenks
Tulsa, OKSkills
Patience
Organization
Attention to Detail
Teamwork
Adaptability
Work ethic/ reliability
Initiative
communication and client engagement
Timeline
Kennel Worker/ Front Desk Helper
RiverTrail Animal Hospital
03.2023 - 12.2025
Bachelors - Health Communication
University of Arkansas
High School Diploma -
Jenks